American Eagle, OFFLINE, & Aerie

4.2
346 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreT-Shirt StoreSwimwear Store
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you.   Freedom. Individuality. Self Expression. Come in, be you. #AExME

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle, OFFLINE, & Aerie
100 City Centre Drive, Mississauga, ON
L5B 2C9, Canada

Hours

Reviews

4.2
336 reviews
5 stars
193
4 stars
78
3 stars
27
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some employees received praise for their helpfulness, others were reported as rude and dismissive.

Product Quality

Customers expressed disappointment with the quality of certain items, particularly denim, and noted inconsistencies in product quality compared to other locations.

Store Environment

The store layout is generally appreciated for being clean and organized, but some customers reported issues with staff blocking access to merchandise.

Staff Attitude

Several reviews highlighted a lack of professionalism among staff, with instances of rudeness and indifference noted by customers.

Positive Experiences

Despite negative feedback, many customers shared positive experiences with specific staff members who provided exceptional service.
  • JS
    Jagroshan Singh
    Nov 15, 2025
    1.0
    white girl at front desk was rude and arrogant.
  • MN
    May Noguera
    Oct 28, 2025
    1.0
    The sales associates specially the (white ones) don’t even look at you if you’re from South Asia as a customer. NO HI / NO GOOD MORNING!!!!
  • QD
    Quoc Duong
    Oct 13, 2025
    1.0
    Avoid this location unless you enjoy dealing with robotic, indifferent and unhelpful staff. I was here yesterday to pick up an online order that was physically in the store but none of the staff seemed to care about helping me find my order. I even showed them Purolator proof of delivery to their store and they could not be bothered to check for me. They told me to come back when I received an email confirming my item was ready for pick up, to which I replied I'm here and not making another trip as it was inconvenient and far for me. I explained to them in frustration that what was a very simple request felt like pulling teeth. Eventually I was told that it was most likely in the store but it would take HOURS to locate my order. I was completely shocked by this response as clearly this store is not the same size as a Costco warehouse. So I was told to come back in an hour and less than 5 mins later they found my order!!! Go figure!!
  • GG
    Goldencrown
    Oct 7, 2025
    1.0
    The employees here, working today, should be ashamed with how they handle customers. When I approached a tall and tan employee he was extremely rude and unprofessional. Very dismissive. His behaviour made my whole experience quite unpleasant. Will not be returning to this location. Ever again.
  • DE
    Dima ER
    Oct 5, 2025
    5.0
    I was there a few weeks ago and Claudine was just amazing! She went above and beyond helping me pick out an outfit for a special occassion. She listened to me, gave suggestions and was very patient and gracious the entire time. Thank you Claudine ❤️

Frequently Asked Questions About American Eagle, OFFLINE, & Aerie

What type of products can I find at American Eagle, OFFLINE, & Aerie in Mississauga?

You can find women's and men's clothing including jeans, t-shirts, pants, shorts, tops, polos, shirts, sweaters, hoodies, outerwear, shoes, boots, sandals, accessories, and fragrances.

What are the store hours for American Eagle, OFFLINE, & Aerie at 100 City Centre Drive?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, Sunday from 11:00 AM to 7:00 PM, with varied holiday hours and closures, such as being closed on Christmas Day.