Had a great experience yesterday evening while shopping here. Store was very clean and well organized. Sharon helped us out- she was helpful, very kind and a pleasure to speak with. Will definitely be back!
TW
Tiff W
Sep 10, 2025
1.0
Just bought a pair of shoes there today and it’s my first time coming to this location. The girl at the cashier was acting rude and unfriendly when I do not want to provide my email for the receipt.
GY
Gary Yau
Aug 9, 2025
1.0
The manager having a huge attitude, not helpful at all , everything just tell me to call customer service without even try, and I needed the shoes don't just say give me a refund. He is not trying to help me replace my shoes since u guys lost it. Horrible service don't go there. Is been a month I still didn't get my shoes.
RS
Rajananth Srisachidanandam
Jul 11, 2025
1.0
Unfriendly and unprofessional staff at the cashier. Very rude and ruined the whole experience for us.
ZF
Ziqi Feng
Jun 27, 2025
5.0
I want to recognize the outstanding service I received from Sobi, the store supervisor. My original online order had a quality defect and broke within a week. I then placed an in-store replacement order, but unfortunately, it wasn’t delivered for over a month. When I came into the store to explain my situation, Sobi went above and beyond to help me. She reached out to the customer service department on my behalf and expedited the resolution. She also explained clearly what had happened and what the next steps would be, which made me feel informed and cared for throughout the process. I really appreciate her professionalism, patience, and support – this was definitely a great customer experience. Thank you, Sobi!
The Shoe Company is located at 5000 Highway 7 E, #69a, Markham, ON, L3R 4M9, Canada.
What are the opening hours of The Shoe Company in Markville?
The Shoe Company is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I shop online through The Shoe Company?
Yes, The Shoe Company offers online shopping as highlighted in their featured message.
Does The Shoe Company offer in-store shopping and pickup options?
The Shoe Company provides in-store shopping and in-store pickup, but does not offer curbside pickup.
What is the main contact number for The Shoe Company store in Markville?
You can contact The Shoe Company at their main phone number: +1 905-947-0404.
Are there any mobile phone stores near The Shoe Company?
Yes, nearby mobile phone stores include WOW! mobile boutique, Fido, Freedom Mobile, and chatr Mobile, which could be convenient if you need phone services while shopping.
What clothing stores are located near The Shoe Company?
Nearby clothing stores include Roots, Aritzia, Banana Republic, Melanie Lyne, RW&CO., and MUJI Markville, providing a wide range of fashion options around the area.
Are there dining options close to The Shoe Company?
Yes, there are several dining options nearby such as Presotea (Markville Mall), Good Karma, A&W, and Manchu Wok where customers can enjoy refreshments before or after shopping.
Where can I find eyewear or optometrist services near The Shoe Company?
LensCrafters, an optometrist and eyewear store, is located nearby and is a great option for eye care services.
Does The Shoe Company have a Facebook page and mobile app for updates and shopping?
Yes, The Shoe Company has a Facebook page at https://www.facebook.com/392310004136254 and a mobile app available on the Apple App Store for convenient shopping and updates.