lululemon

4.1
263 reviews

About

Sportswear Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
5000 Hwy 7, Markham, ON
L3R 4M9, Canada

Hours

Reviews

4.1
263 reviews
5 stars
151
4 stars
49
3 stars
26
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude and unprofessional behavior from certain employees, leading to a mixed perception of service quality.

Product Quality

Customers expressed concerns about declining product quality and issues with defective items, which has affected their overall satisfaction with the brand.

Store Experience

The store environment received mixed reviews; some customers appreciated the cleanliness and organization, while others noted it was often messy and cramped, especially during busy times.

Return Policy Issues

Several customers reported frustrations with the return and exchange policies, citing unhelpful staff and strict adherence to policies that did not accommodate their situations.

Inclusivity Concerns

There were multiple complaints regarding perceived discrimination and unwelcoming attitudes from staff, particularly towards certain customers, which negatively impacted the shopping experience.
  • HJ
    Hooper West (JTB)
    Nov 14, 2025
    5.0
    I received a surprise note and gift at this store after they learned I was going on a Vacation. Wonderful shopping experience at Markham's Lululemon!
  • EC
    Elsie Chan
    Oct 27, 2025
    5.0
    Dropped by the lululemon store by chance and was helped by Calvin — super nice guy! I couldn’t find the color I wanted for the down vest in store, and he helped me order it online to be delivered to my place. It arrived in just three days! Really appreciate his friendly and professional service. Thanks again, Calvin!
  • JT
    jeff to
    Oct 20, 2025
    5.0
    The staff at this location were incredibly helpful in looking for sizes and colors. I would like to commend Brendan especially, his care, attention to detail, and attitude was incredible. He is a star. Thank you for your assistance!
  • NN
    Name Name
    Oct 16, 2025
    1.0
    It’s honestly disgusting. Lululemon preaches inclusivity but practices discrimination. They expect a bachelor’s degree for minimum wage roles and reject perfectly capable, experienced people. Completely out of touch and unfair hiring standards.
  • AF
    ashleigh forestell
    Oct 15, 2025
    5.0
    I love lululemon both Oshawa and Markville mall locations are my go too . Julia helped my mom and I out last week in Markville . Her service was incredible. She was very nice and friendly / professional and welcoming . We just loved her service!!! Thank you Julia and we will be back ☺️

Frequently Asked Questions About lululemon

What type of products does lululemon offer at the Markham location?

Lululemon offers technical athletic apparel for yoga, dancing, running, and other activities, designed to help people live longer, healthier, and more fun lives.

What are the operating hours for lululemon at Markville Shopping Center?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM. On December 31, 2025, it will operate from 9:00 AM to 6:00 PM.