lululemon

4.1
272 reviews

About

Sportswear Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
5000 Hwy 7, Markham, ON
L3R 4M9, Canada

Hours

Reviews

4.1
272 reviews
5 stars
156
4 stars
49
3 stars
26
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some were praised for being helpful and friendly, while others were reported as rude and unprofessional.

Product Quality

Concerns raised about declining product quality and issues with defective items being resold.

Store Management

Complaints about management's handling of customer issues and perceived lack of support for staff.

Store Environment

Store was noted to be cramped and messy at times, impacting the shopping experience.

Return Policy

Frustration expressed over strict return policies and inconsistent application of rules.
  • ZC
    Zosuke Coco
    Jan 4, 2026
    1.0
    This store never answers their phone, nor do they respond back to the voicemail.
  • LW
    L Wolf
    Dec 30, 2025
    1.0
    They told my friend he cannot get his lulu pants hemmed without a receipt. But you actually can as long as it is an actual lululemon item no tags or receipt is required. Someone needs to educate the educators here or maybe they can call the GEC next time and ask before giving out false info.
  • CC
    Cindy Chan
    Dec 22, 2025
    5.0
    Brendan at Lululemon Markville mall was super helpful going above and beyond with that exceed a regular shopping experience. He took the time to patiently show me different color options and availability, sizing suggestions and just made me feel so happy being passionate about caring for my needs. You can just tell Brandon is genuinely engaged with the customers he’s helping!
  • JM
    Jingling Miao
    Dec 22, 2025
    1.0
    Very disappointing customer service. My order was missed, and although a replacement was offered, the process was frustrating. The agent I spoke with kept sighing and needed to consult her supervisor for every question I asked. This reflected a lack of proper training and professionalism.
  • RR
    rochelle
    Dec 12, 2025
    5.0
    Went to Lululemon at Markville mall to buy a holiday gift. When cashing out, my friend and I had the pleasure of having Brin take care of us. He was very helpful and informative when we asked certain questions about the product we were purchasing. He was very pleasant and welcoming. Had an amazing experience, the customer service at this location was outstanding. Thank you Brin for taking care of us!

Frequently Asked Questions About lululemon

What type of products does lululemon offer at the Markham location?

Lululemon offers technical athletic apparel for yoga, dancing, running, and other activities, designed to help people live longer, healthier, and more fun lives.

What are the operating hours for lululemon at Markville Shopping Center?

The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM. On December 31, 2025, it will operate from 9:00 AM to 6:00 PM.