Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.9
259 reviews
5 stars
142
4 stars
41
3 stars
19
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were numerous complaints about rude interactions and poor customer service, particularly regarding returns and phone support.
Product Quality
Several customers expressed dissatisfaction with the quality of products, citing issues like defects and poor durability, which led to frustration over return policies.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a lack of inventory and limited selection, especially during busy periods.
Staff Engagement
Feedback varied on staff engagement; while some customers had positive experiences with attentive and knowledgeable employees, others reported staff being distracted or unhelpful.
Return Policy
The return policy received significant criticism, with many customers frustrated by strict rules and inconsistent enforcement, leading to negative shopping experiences.
- MGMargot Grabowski4 days ago2.0Sorry that this location just got unlucky on this review.. They didn’t present the info any better than another service worker would but my review is also just the result of Lulu quality being SO BAD these days I have bought better quality athleisure at old navy, the warranty isn’t half what it once was it rarely is even useful, and the people working also deliver the news without any positive position or trying to make it seem like they care considering how much has changed with Lulu over the years. This review is not specific to the store though my service was just alright this review is feedback for lululemon because it’s really lost its edge & I am disappointed to say it’s a waste of money these days when there are far better options on the market.
- MJMadison JaffrayNov 12, 20251.0Never answers their phone calls. I’ve called so many times since I live on the other side of London and don’t want to drive across town wanting to get it there just for it not in my size
- VNViv NinomaOct 29, 20252.0The workers were ok. Although they seemed more focused on talking to each other than engaging with customers. I also noticed there wasn’t much diversity among the staff, which I found interesting. I thought lululemon was an inclusive company. Overall, I still got what I needed!
- KKKattiOct 26, 20252.0I took some shirts in to get altered. Beware!! They use the stitch it in that mall, and they DONT use a stretch stitch for their spandex. My shirts are not usable, and I have to go take them to a different seamstress to try fix it. Their seam doesn’t budge, and ruins the shirt. Plus, now my shirts will be shorter than expected to fix this :( not a great experience. Before you think it can’t be done, the stitch it from Windsor can do the stretch stitch because I’ve had Lulu altered there and it came out perfectly with a stitch that stretches with the fabric! The proper way.
- VSVlora SOct 22, 20255.0Exceptional service from Ella! She went above and beyond to help me find what I needed and even took the time to suggest additional items that fit perfectly. Truly she made my shopping experience a great one.
Frequently Asked Questions About lululemon
What is the address of lululemon in London, Ontario?
lululemon is located at 1680 Richmond St N, U038D-U038C, London, ON, N6G 3Y9, Canada.
What are the store hours for lululemon in London?
lululemon is open from 10:00 AM to 9:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturday, and 10:00 AM to 5:00 PM on Sunday.
What types of products does lululemon offer?
lululemon offers technical athletic apparel for yoga, dancing, running, and other physical activities, focusing on technical sportswear for both men and women.
Does lululemon offer in-store shopping and pickup options?
Yes, lululemon offers in-store shopping and in-store pickup, but does not have curbside pickup. They do not require cash-only payments.
How can I contact lululemon London store?
You can contact the lululemon London store by phone at +1 226-779-7938 or by email at londonontario-store@lululemon.com.
Where can I find more information about what's new at lululemon?
You can click the featured message link which directs to 'What's New' products at https://shop.lululemon.com/products/category/whats-new?cid=locallistings.
What nearby stores could I visit alongside lululemon at Masonville Place?
Nearby stores include Gap, BOSS Shop, Nike Masonville Place, JD Sports Masonville, and Athleta, all located in the Masonville area, offering a variety of clothing and sportswear options.
Are there any beauty and spa services near lululemon at Masonville?
Yes, nearby beauty and spa services include Beauty Boutique by Shoppers Drug Mart, Hair Effects salon, Kurves Beauty Bar, NYX Professional Makeup, and MAC Cosmetics, all close to lululemon.
What telecom stores can I find nearby the lululemon store?
Nearby telecom stores include Rogers, Virgin Mobile Canada, and Bell Canada, providing mobile phone and electronics services near lululemon at Masonville Place.
Since when has lululemon been in business and where was it founded?
Lululemon was founded in Vancouver, BC in 1998 and has grown to offer technical athletic apparel worldwide.