I had to go to American Eagle today to pick up an online order and I had the pleasure of being helped by Ellie. I have not received customer service like hers in so long. She was so kind and accommodating! She really made my experience wonderful. Thank you Ellie for all your help!
TT
Tzanca
4 days ago
1.0
My friend got banned for a joke her girlfriend made towards him only.I don't see how someone can get banned for a joke that wasn't even towards the staff.
GR
Guri Randhawa
Mar 12, 2026
5.0
I had a great experience at the American Eagle store thanks to Azzy. She was very kind, patient, and helped me choose the perfect items. Her customer service was excellent and she made me feel very comfortable while shopping. Employees like her make a big difference!
LE
Lynn Evans-Pond
Dec 19, 2025
5.0
Amazing customer service by Layla! She was so friendly and helpful! It was such an enjoyable encounter being served by her. She was so engaging and so easy to talk with. We have never had a negative experience here. Layla and her colleagues are assets to American Eagle! We will continue to shop here because of this wonderful service!
What type of products does American Eagle offer at the London, ON store?
American Eagle offers jeans, clothing, and accessories including women's and men's clothing, t-shirts, pants, shorts, hoodies, shoes, boots, sandals, fragrance, and more.
Where is the American Eagle store located in London, ON?
The American Eagle store is located at 1680 Richmond St N, inside Masonville Place shopping center, London, ON, postal code N6G 3Y9.
What are the store hours for American Eagle at Masonville Place?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 5:00 PM. Holiday hours vary and can be checked individually.
Does the American Eagle store offer pickup options?
Yes, the store supports in-store shopping, in-store pickup, and curbside pickup but does not offer delivery.
What payment methods are accepted at this American Eagle location?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact the American Eagle store in Masonville Place?
You can contact the store by calling +1 519-672-1751.
Are there other clothing stores near American Eagle in Masonville Place?
Yes, nearby clothing stores include Mexx, Levi Strauss & Co, Lululemon London, H&M, LE CHÂTEAU, and RW and CO., all within or near Masonville Place.
Where can I find food options near American Eagle at Masonville Place?
Nearby food options include MADO Turkish Restaurant, DAVIDsTEA tea room, NYF fast food restaurant, and Mr. Sub sandwich shop, all convenient for a meal or snack during your shopping trip.
Is there any eyewear or optometrist service nearby American Eagle?
Yes, Bailey Nelson eyewear and Specsavers optometrist are located near American Eagle at Masonville Place, providing convenient access to eye care and eyewear.
What are some useful services near American Eagle in Masonville Place for shopping or financial needs?
Nearby services include The Exchange Network for ATMs, Western Union for financial services, and FAST TIME WATCH & JEWELLERY REPAIR for watch repairs, all adding convenience to your visit.
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