American Eagle

Reviews

• RJ

  Rayna Jacob

  2 days ago
  4.0
  Good experience altogether! Staff were friendly and helpful.
• CG

  Catherine Giugno

  3 days ago
  1.0
  After they support the bully pres Humpty dumpty Donald drumpf in the states I won’t give no money here! Buy local buy Canadian
• TT

  TJ Tiblani

  Mar 31, 2026
  1.0
  the cashier who assisted me was quite rude and showed little to no customer service. There was no acknowledgment, or willingness to assist, which made the interaction uncomfortable.
• RH

  Rebecca Hamilton

  Mar 22, 2026
  1.0
  The manager was not good to deal with at this location as per all the other reviews stating the same issue. Very rare I feel compelled to leave a negative review. This location needs a customer service intensive via head office.
• JK

  Jack Kemp

  Feb 26, 2026
  1.0
  😤Terrible customer service from Becca! Today, at the London White Oaks location, we had THE worst service EVER! We spent ~$300 which is typically a monthly haul for our family. The girl who checked us out was the most obnoxious, arrogant and unpleasant help we have ever received at AE. Their entire clearance section is marked 'up to 60% off'. This leads to value uncertainty and when we asked her to advise us of the cost of items as they came up, her curt response as she tapped on the screen with super long finger nails was 'YOU will need to pay attention here'. I questioned the price of a pair of jeans as again, the display pricing is VERY misleading and she talked to me like I was a child. Her voice was loud and quite honestly, she left such a poor impression that I think we'll extend our business to Hollister going forward. I'm unsure if she gave a fake name but blond hair and crazy long finger nails that she uses for demonstration purposes should make it easy to figure out who this employee is. Thanks for many great years of service AE, we're OUT!

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