Overall, customers reported excellent and friendly service, particularly highlighting staff members like Nitiksha and Jacob for their helpfulness.
Product Selection
The store offers a wide variety of shoe brands and styles, with many customers appreciating the availability of both popular and lesser-known brands.
Pricing
Customers noted reasonable prices and good deals, although some felt that certain items were expensive.
Store Experience
While many enjoyed the clean and organized store atmosphere, some customers experienced issues with staff attentiveness and product availability.
Inventory Issues
There were complaints about stock discrepancies, such as items being out of stock or miscommunication regarding availability.
MC
Mike Caskanette
5 days ago
1.0
Advertise Saucony shoes on the website. Not one pair in the store. Bait and switch. Drove across town for disappointment. Don't waste your time like I did. Avoid.
VE
Vivienne Evans
Nov 14, 2025
1.0
Wasn’t pleasant
SK
Sushant Kulkarni
Oct 13, 2025
5.0
They carry all the regular brands and when I visited the store they had a great discount !!
KL
Kuenga Lhazom
Sep 12, 2025
5.0
I went to pick up my order and Nitiksha was amazing! She helped me quickly, was super friendly, and made the whole process fast and smooth. Excellent customer service!
AR
Albert Rosenberg
Jul 31, 2025
4.0
Large store, lots of stock. Name Brands as well as lesser known brands.
We went looking for a particular brand and style of Skecher women's sandals based on an online ad for the store chain. They were in stock but turns out not to my spouse's liking.
What are the operating hours of The Shoe Company at The Boardwalk in Kitchener?
The Shoe Company is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is The Shoe Company located in Kitchener?
The Shoe Company is located at 210 The Boardwalk, #9, Kitchener, ON, N2N 0B1, Canada.
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers in-store shopping and in-store pickup but does not currently provide curbside pickup.
Can I shop online from The Shoe Company?
Yes, you can shop online through their website or by using their iOS app available on the App Store.
What is the contact phone number for The Shoe Company at The Boardwalk?
You can reach The Shoe Company at +1 519-749-5672.
Are there other shoe stores near The Shoe Company at The Boardwalk?
Yes, nearby shoe stores include Tootsies Shoe Market and Payless ShoeSource, which are great alternatives for shoe shopping in the area.
What nearby clothing stores can I visit along with The Shoe Company?
Close to The Shoe Company, you will find several clothing stores such as Addition Elle, Laura, Penningtons, Ricki's, Reitmans, Moores, and Thyme Maternity, offering a variety of fashion options.
Are there any food options near The Shoe Company at The Boardwalk?
Yes, nearby you can visit Firehouse Subs for sandwiches and quick meals before or after your shopping trip.
Is there an optometrist near The Shoe Company at The Boardwalk?
Yes, FYidoctors is an optometrist and eyewear provider located nearby for your vision care needs.
How can I use nearby services when visiting The Shoe Company at The Boardwalk?
When visiting The Shoe Company, you can also access nearby services such as the Walmart Supercentre for a variety of goods, CIBC bank for financial needs, and Minute Key for key and locksmith services, making your shopping trip more convenient.