Business Details
About
Clothing Store
Celebrate the season with Tommy Hilfiger’s timeless holiday collection for men, women and kids. From cozy sweaters and wool coats to classic denim, knit hats and warm scarves, our cold-weather essentials deliver comfort and style for every festive occasion. Signature prints like Tartan and Fair Isle add a heritage-inspired twist to your holiday wardrobe — perfect for family gatherings, gift-giving and fireside lounging. Whether you're dressing up for a night out or bundling up for a snowy stroll, our iconic pieces blend warmth, versatility and American cool. Discover looks designed to shine — wherever the holidays take you.
Location
Hours
Reviews
4.2
768 reviews
5 stars
413
4 stars
200
3 stars
74
2 stars
20
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from several employees, including management.
Store Environment
The store is generally described as clean and well-organized, but some customers have noted issues with seating availability and long wait times at checkout.
Product Quality
While many customers appreciate the variety and style of clothing, there are complaints about the quality of some items, particularly regarding durability and value for money.
Pricing and Discounts
Customers have mixed feelings about pricing, with some finding good deals and discounts, while others feel misled by pricing strategies and high original prices.
Staff Attitude
There are numerous reports of staff lacking basic courtesy and professionalism, leading to a negative shopping experience for many customers.
- ZKZubaida Khalid2 days ago1.0I went there to exchange the clothes and told the Indian lady that I just needed an exchange because the size didn’t fit my baby boy. First she said, “Okay, you can go choose clothes and we will exchange them.” After wasting my time choosing new clothes and waiting a long time at the checkout—where she kept ignoring me and telling me to wait—she finally called me. My husband was waiting in the car and my baby was crying because he needed me. Then she told me they couldn’t do the exchange without a receipt. I explained that my friend bought the clothes and lost the receipt. She started asking so many questions, and I patiently answered everything. I also asked her why she told me earlier that she would exchange, and in the end she still refused. It was such horrible customer service. I was crying later because my baby was crying and my husband was so angry at me because my son needs milk… My friend bought the clothes from that store, and later I took the same clothes to another branch in Cambridge. The lady there, named Dimple, exchanged them for me. I even told her that my friend didn’t buy from that exact branch, but she said, “Don’t worry, we will do the exchange.
- AAAhmed AbdelAzimNov 23, 20255.0Great service and team are amazing i live this location
- ADAjeet DwivediNov 22, 20251.0Very unprofessional staff, a new trainee who doesn’t even know how to talk to customers and shouted at us. I mean what kind of service we are seeing these days, I’ll definitely try to escalate by reaching to Tommy official for this matter, because when we complaint to manager, yes she did talk to staff regarding her behaviour but just a formality.
- CVCanada Family VlogsNov 17, 20251.0I’ve been a loyal Tommy customer for over 10 years and have spent well over $20K, but this was by far the worst experience I’ve ever had at any location (Tommy Hilfigure Men's side). The staff were not wearing name tags and came across as rude and uninterested in helping. One employee was training a new hire, and when I asked a simple pricing question, she gave incorrect information. When I asked for clarification, her response was, “Why don’t you look at the percentage off and calculate it yourself?” — and she said this in front of the trainee. Completely unprofessional. This visit left a very negative impression. Customer service should never feel dismissive, especially toward loyal customers. I strongly hope management addresses this, but based on this experience, I cannot recommend this location.
- ASAnurag SubediNov 12, 20255.0Trichi was very helpful, good work 👍👍
Frequently Asked Questions About Tommy Hilfiger
What is the address of Tommy Hilfiger in Halton Hills?
Tommy Hilfiger is located at 13850 Steeles Avenue West, Suite #920, Halton Hills, ON, L7G0J1, Canada.
What are the opening hours of Tommy Hilfiger in Halton Hills?
Tommy Hilfiger is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact Tommy Hilfiger in Halton Hills by phone or email?
You can reach Tommy Hilfiger at +1 905-864-3913 or via email at store759@tommy.com.
Which payment options are accepted at Tommy Hilfiger in Halton Hills?
Tommy Hilfiger accepts American Express, Apple Pay, Cash, MasterCard, and Visa as payment methods.
Is Tommy Hilfiger in Halton Hills currently open or closed?
Tommy Hilfiger in Halton Hills is open and not closed.
What type of store is Tommy Hilfiger in Halton Hills?
Tommy Hilfiger is a clothing store categorized under PVH.
Are there any Adidas stores near Tommy Hilfiger in Halton Hills?
Yes, there are several Adidas Canada and Adidas Outlet stores near Tommy Hilfiger, offering a variety of sporting goods and apparel.
Is there a children's clothing store nearby Tommy Hilfiger?
Yes, Childrens Place, a children's clothing store, is located near Tommy Hilfiger, making it convenient for families shopping for kids' apparel.
What other notable fashion stores are nearby Tommy Hilfiger in Halton Hills?
Nearby fashion stores include Psycho Bunny (men's clothing), Jimmy Choo Pop Up Store, Lids (fashion accessories), and The North Face Toronto Premium Outlets for outlet shopping.
How can visiting nearby outlets enhance my shopping experience at Tommy Hilfiger?
Shoppers can explore nearby outlets like The North Face Toronto Premium Outlets and Timberland Outlet for a wider range of apparel and footwear options, making it easy to enjoy a full day of shopping in Halton Hills.