lululemon

3.9
222 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Curbside pickupNot available

Location

lululemon
13850 Steeles Avenue, Halton Hills, ON
L7G 0J1, Canada

Hours

Reviews

3.9
222 reviews
5 stars
128
4 stars
32
3 stars
17
2 stars
8
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual employees who provided exceptional service.

Product Availability

Customers expressed disappointment with the limited selection of products, particularly in popular sizes, and noted issues with stock availability.

Return Policy

Several reviews highlighted dissatisfaction with the strict no return or exchange policy, which led to frustration among loyal customers.

Store Management

There were complaints about poor management practices, including long wait times and unprofessional behavior from some staff members.

Overall Experience

While some customers had positive shopping experiences, others reported negative encounters that affected their perception of the brand.
  • DE
    David EB
    Jan 3, 2026
    4.0
    A true discount store as the entire store is with low prices. There was power hour when we were there when bras were on sale for $14! And apparently shorts were on sale also for $14 for an hour. Although the selection is small especially for popular sizes, there were lots of other items on sale. It is the largest outlet store for Lulu in Ontario that I ever saw. Staff was great and helpful.
  • XX
    Xiao梅晓
    Dec 24, 2025
    3.0
    Dont have alot products . Employees r nice 👍
  • MB
    May Be
    Dec 23, 2025
    1.0
    No one answers the phone. Ever. For any reason- at any time. Its crazy!
  • KS
    Kate S
    Dec 16, 2025
    5.0
    Andre was the best, as was the white gentleman with longer hair. Thank you!
  • AA
    A A
    Dec 12, 2025
    1.0
    I have been a loyal customer for as long as they opened in Canada. My encounter with this store is the no return no exchange policy when as a member there is no such thing but of course they are an outlet and that is not the case. For the price you pay for their products even if it’s outlet or made too much price, my issue was and it was an honest mistake being a customer for so long you think I don’t know the policy? I tried on a bomber jacket in small I place it back on the rack as I put my own jacket back on, unfortunately when I grabbed the jacket it was the medium by accident, I am also a 53 yr old lady, called the store I said it was an honest mistake, nope the person I spoke to has no remorse at all. What the hell am I going to do with this jacket now? It even said on the policy of no return no exchange is also at the managers discretion, which they don not have any empathy or consideration. This will be the end of my lululemon era. I will no longer shop on this store. Done, done, and done.

Frequently Asked Questions About lululemon

Where is lululemon located?

lululemon is located at 13850 Steeles Avenue, Unit 1320, Halton Hills, ON, L7G 0J1, Canada.

What are the store hours for lululemon?

lululemon is open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.