lululemon

3.9
212 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Curbside pickupNot available

Location

lululemon
13850 Steeles Avenue, Halton Hills, ON
L7G 0J1, Canada

Hours

Reviews

3.9
212 reviews
5 stars
124
4 stars
29
3 stars
16
2 stars
8
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individual associates who provided exceptional service.

Product Availability

Customers expressed frustration over limited stock in popular sizes, particularly for smaller and plus sizes, and noted the presence of resellers affecting availability.

Store Policies

Several reviews highlighted dissatisfaction with strict return policies and the inability to return online purchases at the outlet, leading to disappointment among loyal customers.

Store Environment

While some customers appreciated the cleanliness and organization of the store, others reported issues with long lines and poor management during busy times.

Pricing

Customers noted that while there are good deals available, some felt that prices were still high for an outlet store, and there were mixed feelings about the overall value.
  • KS
    Kate Scott
    Nov 17, 2025
    1.0
    While they have a quality promise, they do not stand behind their clothing. The quality has been declining while price has increased.
  • SD
    Stephane Duclos
    Nov 2, 2025
    5.0
    Diana was wonderful to work with from the beginning to the end of the shopping process. She assisted me with finding the 3 piece gift for my wife from picking the colour, style and size. She was very authentic and patient with me. At the end of it all, I was very grateful for all her support.
  • JJ
    Jenny
    Oct 16, 2025
    5.0
    I want to thank Sarah at this location for helping me amongst the chaos, without her I would’ve never gotten what I came for. She’s just the sweetest and this location does a good job trying to combat the scalpers which I really appreciate.
  • MM
    Meghan
    Oct 14, 2025
    5.0
    Amazing staff. They genuinely care and are so helpful and all around wonderful. I had a great conversation with one about the good old lime wire days and marie Antoinette. Probably one of my slightly weirdest due to unforseen store circumstances but best shopping experience i ever had in general lol
  • RZ
    Robert Z
    Oct 12, 2025
    3.0
    This store is always busy, and the staff are always great! Just a reminder to everyone, take good care of your bags! Just yesterday, while shopping there, my shoulder bag was opened and the $400 in cash in my wallet was stolen. The store manager said that while there are cameras, they can only be retrieved from headquarters after a police report is filed. This means even if the thief is inside the store, there's nothing we can do! This outcome is incredibly disappointing and regrettable! I urge every customer to take good care of their bags and shopping bags to prevent this kind of thing from happening again. I also hope LUlu Lemon can provide a better shopping environment and handle the situation in a way that ensures a better customer experience!

Frequently Asked Questions About lululemon

Where is lululemon located?

lululemon is located at 13850 Steeles Avenue, Unit 1320, Halton Hills, ON, L7G 0J1, Canada.

What are the store hours for lululemon?

lululemon is open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 21:00, and Sunday from 11:00 to 19:00. Holiday hours may vary.