Business Details
About
Shoe StoreFashion Accessories StoreClothing StoreLeather Goods StoreMen's Clothing StoreWomen's Clothing Store
Shaped by over a century of craftsmanship, innovation and style, the Cole Haan collection offers something for everyone: men’s and women’s footwear, handbags, small leather goods, belts, hosiery, gloves, scarves, hats, outerwear and sunglasses. Please visit us at 13850 Steeles Avenue West in Halton Hills, ON or shop the collection online at www.colehaan.com.
Location
Hours
Reviews
4.2
237 reviews
5 stars
129
4 stars
67
3 stars
16
2 stars
12
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff were praised for being helpful and friendly, others, particularly the store manager Mary, received significant criticism for rudeness and poor service.
Product Quality
Customers appreciate the quality and comfort of the shoes, but there are complaints about the durability and some products being overpriced.
Store Environment
The store generally has a clean and organized environment, but some customers reported feeling uncomfortable due to overly attentive staff.
Selection and Pricing
The store offers a good selection of shoes and often has sales, but some customers noted limited sizes and high prices compared to online options.
Staff Professionalism
While many customers praised individual staff members for their professionalism and assistance, there were notable instances of unprofessional behavior from some employees.
- BBBilal ButtNov 2, 20255.0Came in to purchase new shoes and Dino greeted me and was running around helping me out. Really nice gentleman and very helpful. 11/10 service
- JCJ A CJul 31, 20251.0I really like the shoes BUT the store manager MARY was quite rude. Horrible customer service. She doesn’t make you feel welcome.
- RRR.Jun 24, 20255.0I want to give a huge thank you to Harleen for making my shopping experience great. She was incredibly patient, kind, and genuinely dedicated to helping me find not just one but three perfect pairs. Harleen took the time to listen to what I needed, offered thoughtful suggestions, and made sure I felt confident and comfortable with each choice.
- CMCy MMay 27, 20251.0Horrible customer service by Store Manager Mary! We always go to this store but this time was the worst experience. We were checking sizes and she keeps on butting in preventing us from touching the boxes and keeps following us making our shopping so uncomfortable. Just very offensive and annoying and making it a very unpleasant experience.
- PTPeter ThorntonAug 7, 20175.0Best and most comfortable shoes ever. Great staff and selection. Prices are great. I will be replacing my oxfords with the exact same ones when I need to. They hold up very well.
Frequently Asked Questions About Cole Haan Outlet
Where is the Cole Haan Outlet located?
Cole Haan Outlet is located at 13850 Steeles Avenue West, Suite 860, Halton Hills, ON, L7G0J1, Canada.
What are the store hours for Cole Haan Outlet in Halton Hills?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products does Cole Haan Outlet offer?
Cole Haan Outlet offers a variety of products including men's and women's footwear like shoes, pumps, boots, loafers, and sneakers, as well as handbags, small leather goods, belts, hosiery, scarves, hats, outerwear, sunglasses, and travel accessories.
Are there any special brands or collections available at Cole Haan Outlet?
Yes, Cole Haan Outlet features special brands and collections such as New York City Ballet, ZeroGrand, LunarGrand, and Cole Haan & Friends.
How can I contact Cole Haan Outlet in Halton Hills?
You can contact the store by phone at +1 905-864-0372 or by email at colehaan.haltonhills@colehaan.com.
Does Cole Haan Outlet have an online store?
Yes, you can shop the Cole Haan collection online at www.colehaan.com or through their Halton Hills store page at their official website.
What nearby stores can I visit while shopping at Cole Haan Outlet?
Nearby stores include Fossil, Helly Hansen Toronto Outlet, La Canadienne Outlet, Calvin Klein, Ted Baker, DKNY, True Religion, and HUGO Outlet, offering a variety of clothing, footwear, and fashion accessories.
Are there dining options close to Cole Haan Outlet?
Yes, nearby dining options include Thai Express, Famous Wok, and Lucullus Bakery where customers can enjoy Asian cuisine and baked goods before or after shopping.
What other amenities are nearby Cole Haan Outlet?
Near Cole Haan Outlet you'll find The Cosmetics Company Store, The Body Shop, Bath & Body Works Canada, and Starbucks Canada, perfect for beauty needs and refreshments.
When was Cole Haan established and what kind of store is it?
Cole Haan was established in 1928 and is a shoe store, fashion accessories store, clothing store, leather goods store, and both men's and women's clothing store.