This store is completely careless about customers. We purchased a pair of shoes and nobody even cared to take off any tags. The same carelessness showed as we were informed about a welcome bonus of 10$ when you make a new account with "The Shoe Company". On our receipt, as we made a pretty big purchase we did not see the promotion. One of the staff members kept on rambling about the fact that they applied the sale when really, they did not ( we calculated the purchase at the register ). Overall an unpleasant experience. Now we need to drive all the way to another store to get the tag removed. Thank you to Sam (one of the staff members) for being the only one that assisted in our unpleasant situation.
BR
Brian Reavely
Aug 21, 2022
4.0
Great place for kids shoes. Often have 2 for 1 deals
IV
Inna Vaynberg
Nov 26, 2021
1.0
On November 23 I chose a pair of boots but since there wasn't the size I needed the worker at the store placed an order for me online. While ordering I was told I would receive my order on the 26th or the 29th. On November 26th, I haven't even received any information regarding the status of my order. I called twice to customer service, and no help and answer was provided. They said they're looking for the right size and that the date I'm supposed to receive my shoes is unknown. Since the package wan't even made I asked for a refund, and the answer that I received was a no! From my experience I do not recommend the services this store has to offer. The staff are uneducated.
The Shoe Company is located at 3311 Simcoe Road 89, Unit J40, Cookstown, ON L0L 1L0, Canada.
What are the opening hours of The Shoe Company at Tanger Cookstown Outlet?
The Shoe Company is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Can I shop online with The Shoe Company at Tanger Cookstown Outlet?
Yes, you can shop online as The Shoe Company encourages customers to "Shop Online!"
Does The Shoe Company offer in-store pickup?
Yes, The Shoe Company offers in-store pickup for your convenience.
Is curbside pickup available at The Shoe Company?
No, curbside pickup is currently not available at The Shoe Company.
What shopping options are available at The Shoe Company?
You can shop in-store with assistance or choose the convenience of in-store pickup for your orders.
What are some nearby stores around The Shoe Company at Tanger Cookstown Outlet?
Nearby stores include Justice, COACH Outlet, GUESS Factory, The Children’s Place, Abercrombie & Fitch, and UGG Outlet, offering a variety of clothing and fashion accessories.
Are there places to grab a meal or coffee near The Shoe Company?
Yes, nearby you can find Subway for sandwiches and Tim Hortons for coffee, perfect spots to relax before or after shopping at The Shoe Company.
Can I combine shopping visits to The Shoe Company with other fashion stores nearby?
Absolutely. The Tanger Cookstown Outlet features many fashion stores near The Shoe Company such as Calvin Klein, Levi’s® Outlet Store, Banana Republic Factory, and Tommy Hilfiger, making it easy to shop multiple brands in one trip.
How can I contact The Shoe Company at Tanger Cookstown Outlet?
You can reach The Shoe Company by phone at +1 705-719-3909 for any inquiries.