The Shoe Company

Reviews

• CP

  Caroline Purchase

  Mar 27, 2026
  1.0
  No way to contact via telephone. Frustrating service and company with bad customer service. Amazon has better communication in place. Better off shopping off Amazon and can get better service. Which is probably the point, to drive customers to online and we never leave our house.
• LR

  Lori R

  Mar 20, 2026
  5.0
  Excellent experience at the Burlington Centre. Sandra and Emily were very nice and knowledgeable. They helped me pick out and purchase the perfect shoes.
• NM

  Nancy Ma

  Dec 8, 2025
  5.0
  Got new boots for myself, my son, and my daughter this weekend. The customer service was 100 starts, especially by Emily. It was super busy because they had a big sale, but she handled the chaos like a pro. I had to do an exchange too, and she helped me through it all while giving orders to the rest of the team on how to handle different customers, display shelves, etc. I love buying shoes from this company, but this experience just made me a loyal customer. Thanks Emily and team!
• RS

  Raluca Schen

  Nov 11, 2025
  5.0
  Newer location, service and selection is much better then the older mall location.
• GM

  Greg Mizzi

  Nov 18, 2019
  4.0
  Lots of selections. Up to size 13👍