Newer location, service and selection is much better then the older mall location.
PP
Prakash Patel
Aug 27, 2025
4.0
This store has big collection of shoes
SW
shahin wig
Jul 5, 2025
1.0
Un friendly and rude staff. Even the manager was disappointing. Looking for answers from the junior staff and blindly relying on the staff. Definitely deserves 0 ⭐️.
No wonder the store was empty. With such pathetic customer service, nobody would want to buy stuff from this store.
AC
Ankur Chimra
Jun 25, 2025
1.0
I bought a pair of wedge heels for my wife for a special occasion. She wore the shoe from car to the venue and the shoe would not sit on the feet it opened as she walked and was impossible to keep the shoe on. She has to be in her flip flops for the event she had bought the shoe which was embarrassing and discomforting. We went to the store today at the Burlington Central Mall and it were further disheartining with the return policy as the associate suggested she should have worn the shoe for first half an hour at home to check the fits and then gone out. The store associate and manger said they can not return the shoe as it was worn for 5 minutes and showed some marks.
My question is what about the product quality and reliability if they can see some marks within couple of minutes of wearing the product or its just an excuse for a bad return policy.
Escalating the matter to management now and hope some resolution.
AJ
Alberto Jassir
Jun 19, 2025
2.0
The store change location. Just clarifying it is an excellent shoe store but change without letting know the new local
What are the operating hours of The Shoe Company in Burlington Mall?
The Shoe Company is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:30 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Where is The Shoe Company located in Burlington?
The Shoe Company is located at 777 Guelph Line, Unit D3B, Burlington, ON, L7R 3N2, inside Burlington Mall.
Does The Shoe Company offer in-store shopping and pickup options?
Yes, The Shoe Company offers in-store shopping and in-store pickup but does not currently provide curbside pickup.
How can I contact The Shoe Company at Burlington Mall?
You can reach The Shoe Company by phone at +1 289-635-1004.
Is there an online store or mobile app for The Shoe Company?
Yes, you can shop online through their website or download their iOS app for convenience.
What types of stores are near The Shoe Company in Burlington Mall?
Nearby stores include Wireless DNA - Fido Exclusive Dealer (mobile phone store), Indigo - Burlington Centre (books and media), PetSmart Grooming (pet services), Mappins (jewelry), Specsavers Canada (optometrist), and several clothing and sporting goods stores like Sport Chek and Vans.
Are there fitness centers near The Shoe Company where visitors can work out?
Yes, nearby fitness centers include GoodLife Fitness and GoodLife Fitness Burlington Centre, ideal for customers interested in a workout before or after shopping.
Which dining options are available near The Shoe Company in Burlington Mall?
Nearby dining options include Koya Japan (Japanese fast food), East Side Mario's (Italian restaurant), Mr.Sub (sandwich shop), Timothy's World Coffee, Tim Hortons, and Freshly Squeezed (smoothie and health foods).
Can I find optometrist services near The Shoe Company?
Yes, Specsavers Canada and Dr. Uma Ratnasingam, both optometrists, are located nearby for eye care needs.
Are there other shoe stores near The Shoe Company in Burlington?
Yes, nearby shoe stores include Sport Chek and Vans, providing additional footwear options in the Burlington Mall area.