Sporting Life

3.6
225 reviews

About

Sporting Goods StoreSportswear Store
Large store with outdoor-sport equipment including bikes, skis & boards, plus outerwear & footwear.

Location

Sporting Life
900 Maple Avenue, Burlington, ON
L7S 2J8, Canada

Hours

Reviews

3.6
225 reviews
5 stars
131
4 stars
14
3 stars
4
2 stars
11
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received high praise for their helpfulness and knowledge, others were criticized for being rude or unhelpful.

Staff Knowledge

Several customers highlighted the expertise of specific employees, particularly in footwear and sporting equipment, while others noted a lack of knowledge among some staff.

Store Organization

Customers reported issues with store organization and cleanliness, with some areas appearing cluttered and unkempt.

Product Availability

There were complaints about product availability and issues with online orders, including cancellations and delays.

Return Policy Issues

Multiple reviews mentioned frustrations with the return policy and experiences where customers felt unfairly treated during the return process.
  • BR
    blake ross
    1 day ago
    5.0
    Jake of the hard goods department was a tremendous help with finding a good fit for ski helmets and goggles. He helped make deep adjustments to the helmet that a customer would be afraid to make. He gave us good fit test procedures and gave us a tip for matching a goggle to a helmet. He was very attentive, knowledgeable and friendly all around and made the visit very pleasant.
  • FM
    Frank Martire
    Nov 17, 2025
    5.0
    I had a really good experience at this Sporting Life location. Quinn was very helpful assisting me get my bindings mounted on my skis from my online order. They were very busy but still able to get it done for me within a short period of time knowing I came from out of town. I also want to thank the technician who was also very helpful. I would definitely recommend this location.
  • RA
    Rebecca Andrew
    Nov 15, 2025
    5.0
    I visited Sporting Life Burlington last weekend to purchase winter gear, and since I was shopping without my child present, I was texting to sort out style preferences and trying to guess sizing. Jasper came to my rescue! He was incredibly helpful and knowledgeable about the different brands, how they fit, and what would work best warmth-wise. Even though I know my child’s usual size, each brand fits differently, and Jasper knew exactly what to recommend. He also took the time to explain the technology behind the coats, including how some lightweight jackets can be just as warm as the big puffy ones. We ended up choosing a coat I never would have picked on my own because it didn’t look warm enough, and it turned out to be perfect. His recommendations were spot on. Everything we purchased fits perfectly and looks great. Jasper made what could have been a stressful shopping trip surprisingly easy. He was kind, patient, and truly knew his stuff. I appreciated his help so much. Thank you, Jasper. Sporting Life Burlington is lucky to have you.
  • NP
    Noromdi Puts
    Nov 6, 2025
    1.0
    Terrible. Stood in the men's shoe section for 10 minutes. Called your phone number, heard it ringing throughout the store but no one answered. Walked up to the cashier asking for help. She called Matteo but no one answered. She walked me back to men's shoes and still no one was there. She went into the backroom to find someone. I told him the shoes I wanted but you didn't have my size. Waste of time and terrible employee service. I'll be going back to Foot Locker!
  • MW
    Melissa Walker
    Oct 29, 2025
    2.0
    I recently visited the Sporting Life Mapleview location and was really disappointed with the customer service. the staff was completely uninterested in helping customers. Either there’s no one around to assist, or when you finally do find someone, they act like you’re bothering them. It’s a huge letdown considering I used to shop here quite often. About a year ago, there was a wonderful, very stylish young woman (early 30s) who always helped me pick out outfits. I trusted her opinion because she was close to my age — she would style me from head to toe, and I always looked forward to her recommendations. I haven’t been in since March, and it’s just not the same without her. If anyone knows the young lady and if she’s working somewhere else, please let me know — you were fantastic and would make an amazing style advisor anywhere you go. As for this location, management really needs to hire people who are genuinely passionate about retail and customer experience.

Frequently Asked Questions About Sporting Life

What products does Sporting Life at Mapleview Shopping Centre offer?

Sporting Life offers outdoor-sport equipment including bikes, skis, boards, as well as outerwear and footwear.

Where is Sporting Life at Mapleview Shopping Centre located?

It is located at 900 Maple Avenue, Suite 102-202, Burlington, ON, L7S 2J8, Canada.