lululemon

3.5
217 reviews

About

Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits. All lululemon locations have strong ties to our local communities.

Details

  • Cash onlyNot available
  • Curbside pickupNot available

Location

lululemon
900 Maple Avenue, Burlington, ON
L7S 2J8, Canada

Hours

Reviews

3.5
217 reviews
5 stars
101
4 stars
27
3 stars
19
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff interactions.

Product Quality

Customers appreciate the high quality of Lululemon products, though some express frustration over sizing issues and return policies.

Staff Attitude

Several reviews mention staff being unfriendly or dismissive, contributing to a negative shopping experience.

Inclusivity Concerns

Customers have raised concerns about the lack of inclusive sizing options and perceived bias in customer treatment.

Store Experience

The store environment is described as disorganized and overcrowded, impacting the overall shopping experience.
  • DC
    David Callahan-Tucker
    2 days ago
    1.0
    Policy doesn’t make any sense, won’t hold stock because inventory is live but that same item cannot be bought online. Will not let me use my wife’s discount card with her ID in hand and her on phone showing the screenshot of the failed purchase with her sweat account active. Very rude and inhuman staff
  • MT
    Mirna Toma
    Nov 14, 2025
    1.0
    Went to get my leggings fixed since i had them for less than a year. They said its all good but they had hair on them and to wash them before the exchange them. I did so and came back for a second time, there was another manger in the store. She was utterly rude, argued with literally everything I brought up and said they wouldn’t exchange them and to call costumer services. She refused to give her name and was super aggressive. Don’t pay them your hard earned money when the leggings won’t even last a couple months.
  • RB
    Rick B.
    Oct 12, 2025
    2.0
    Didn’t have good sizes . Seems to only cater to one kind of fitting / size . Alo took my business as they did have better sizes for me .
  • RR
    Robert Ragnar
    Sep 23, 2025
    2.0
    This experience wasn’t even bad just unnecessary & unappreciated. It was my turn in the cash out line, with three people behind me she went out of her way to fold every piece of clothing behind the cash, because it was a return told me to “take everything out of the bag”(in a passive aggressive manner) which I’ve never been asked to do in any of my other Lululemon returns as if just to tell me something to do. Then went out of her way to make every step of the transaction as difficult as possible. I’m not sure if it’s because I’m young, tall, white, or an average looking man or what… But I had a feeling this interaction wasn’t going to go well by her actions pre checkout and I was not proved wrong by her actions. As I was leaving I even said “Thank you for your time, not actually though” because what did I even do to her besides try to return some hoodies on my one day off. I know this is not a representation of the company, but I was upset enough from this experience to write a review.
  • MP
    Marnie Palmer-Lang
    Sep 15, 2025
    5.0
    Hello I visited the store today & met Karen! She was very helpful & lovely to meet. Karen had great suggestions for what I was looking for & took great care right to the end. Thank you Karen, such a pleasure to meet you!

Frequently Asked Questions About lululemon

Where is lululemon located in Burlington, ON?

lululemon is located at 900 Maple Avenue, Unit #B16A, Burlington, ON, L7S 2J8, Canada.

What are the regular opening hours for lululemon in Burlington?

lululemon is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.