Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Storelululemon athletica
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
222 reviews
5 stars
105
4 stars
27
3 stars
19
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Karen and Joan received praise for their helpfulness, many customers reported rude and dismissive behavior from staff, leading to negative experiences.
Product Quality
Customers appreciate the high quality of Lululemon products, but there are complaints about sizing issues and the durability of certain items.
Store Experience
Several reviews mention a disorganized store environment and uncomfortable shopping experiences due to staff behavior, including being followed or ignored.
Return Policy
Many customers expressed frustration with the return policy and the handling of exchanges, citing rude interactions and lack of assistance.
- SPShabnam PaDec 16, 20251.0I'm still frowned upon by the horrible customer service I received from Kevin!!!, the representative who didn't even have the courtesy to wear a name tag. I walked in with a return, greeted him, and was met with complete silence!! He ignored me like I wasn't even there. When he finally acknowledged me, his demeanor was cold and dismissive. I explained my situation, and instead of offering help, he lectured me on store policy and implied I needed "education" on returns. I was willing to explore options, but his rudeness made it impossible. The experience felt discriminatory, and I'm still very upset.
- MFMegan FlexmanDec 9, 20255.0I always have such a great experience at the Mapleview store. My fav employee is Karen! She is always so happy and kind.
- YWYvonne WierengaDec 4, 20255.0Had an amazing shopping experience with an employee named Joan. She was so sweet and helpful and went above and beyond to help me finish my Christmas shopping which was much appreciated! Thanks Joan!
- MKMinseo KangDec 2, 20255.0Karen’s the sweetest worker here!!
- DCDavid Callahan-TuckerNov 22, 20251.0Policy doesn’t make any sense, won’t hold stock because inventory is live but that same item cannot be bought online. Will not let me use my wife’s discount card with her ID in hand and her on phone showing the screenshot of the failed purchase with her sweat account active. Very rude and inhuman staff
Frequently Asked Questions About lululemon
Where is lululemon located in Burlington, ON?
lululemon is located at 900 Maple Avenue, Unit #B16A, Burlington, ON, L7S 2J8, Canada.
What are the regular opening hours for lululemon in Burlington?
lululemon is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does lululemon offer in-store shopping and pickup options?
Yes, lululemon offers in-store shopping and has in-store pickup available. Curbside pickup is not offered.
What types of products does lululemon offer?
lululemon offers technical athletic apparel for yoga, dancing, running, and other physical activities, including clothing for men and women.
Are there any special holiday hours at lululemon Burlington?
Yes, lululemon has special holiday hours on dates like November 28, December 1, and December 26 with varied opening times, and it is closed on Christmas Day and some other holidays.
What is lululemon's mission statement?
lululemon's mission is to create components for people to live longer, healthier, and fun lives by providing technical athletic apparel and elevating the world from mediocrity to greatness.
Which nearby restaurants can I visit after shopping at lululemon?
Nearby restaurants include Sakura Ichiban Express for sushi, Taco Bell Canada for quick Mexican food, and Chopped Leaf for healthy salad options.
What other clothing and accessory stores are near lululemon at Mapleview Mall?
Nearby stores include Michael Kors for fashion accessories, Zara for clothing and accessories, and Coach for fashion accessories and luggage.
Are there shoe stores close to lululemon where I can shop for athletic or casual footwear?
Yes, nearby shoe stores include Spare Parts, Call It Spring, Feet First, and Foot Locker, all offering various footwear options.
How can nearby places like Mapleview Mall enhance my visit to lululemon?
Visiting Mapleview Mall offers a convenient shopping experience with numerous stores, restaurants, and services close to lululemon, making it easy to combine your athleisure shopping with dining and other retail therapy.