After having literally the worst experience in Victoria secret I went into aerie to make myself feel better and Savannah was the best friend shopping buddy I needed. I told her of my awful experience LOL and she absolutely took care of me. I was going on a 8 hr road trip the next day and just wanted to be comfy and asked her to build me a comfy car outfit and I ended up leaving with the comfiest pants 2 sweatshirts and a tank.
While I was in the change room the wonderful girl in the fitting room asked if I was looking for the smaller bra size that I was looking for at VS (don’t even know why I tried there lol) but I’m assuming Savannah told her over the mic without me even asking. Honestly I’m so thankful for her help and the fitting room girls help too. I feel like in our current state with everything being online having sales associates willing to help is so rare. So PLEASE give them all the praise/pizza party/a raise because they deserve it.
SH
Savannah Henry
Aug 8, 2025
1.0
I visited the Aerie store at Mapleview Mall today and experienced what I believe was racial profiling by a white employee. My name is Savannah, I am a 17-year-old Black girl, and I went to the mall with a non-Black friend just to browse.
From the moment we entered, an employee stationed at the front greeted us. As my friend and I looked at clothes near the entrance, I noticed the same employee staring directly at me. At first, I brushed it off. My friend stopped to look at skirts, while I walked over to a different section to check out tube tops. That same employee soon moved into my section, pretending to “stock” clothes while keeping her eyes on me.
I moved to another part of the store to look at a lace top, and once again, she followed. This pattern continued all the way to the fitting rooms at the back of the store. While I was trying on clothes, she stayed in the fitting room area, folding the same items repeatedly and staring into my change room.
When I asked my friend for an opinion, the employee interrupted to ask if I needed help. Later, when I inquired about the price of a top, she took it to check. I decided out loud that I preferred that colour instead of the other one I was trying, but instead of handing it back to me in the change room, she kept it with her and continued to watch. And of course as soon as my friend and I exited the fitting room, she left at the exact same time. This constant following, staring, and monitoring felt targeted and made me extremely uncomfortable. I strongly believe I was treated this way because of my race. Do better
PH
P H
Jun 23, 2025
5.0
Came here to tell everyone how wonderful this branch of Arie is! I got fitted for a bra by the amazing Sylvia, who really knows her stuff! I'd previously bought another style and size but brought them back because I don't know my own measurements. Well, I took Sylvia's advice because she was spot on. Ended up with the Smoothie bra x 4 because they are amazing! And Erin on cash was the sweetest and most helpful girl! In fact, all the girls were lovely! Definitely recommend this location and if the big boss reads this, give these girls a raise because they're an asset to your company! I hope they get to know how great I thought they were! BIG UP FOR THE GIRLS AT MAPLEVIEW 🥰🥰🥰
RH
Rebecca Hindrichs
Jul 13, 2021
5.0
Staff are so friendly and helpful! At the time of this review (July 2021) they have just reopened and the line gets a bit nuts to get in, since it's such a small store. Even at open on weekdays. FYI - you can book an appointment with them, so you can pick a time to shop, or even make a return.
Aerie is located at 900 Maple Avenue, Unit B31, inside Mapleview Mall in Burlington, ON L7S 2J8, Canada.
What are the regular store hours for Aerie at Mapleview Mall?
Aerie is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Aerie at Mapleview Mall offer in-store shopping and pickup options?
Yes, Aerie offers in-store shopping, curbside pickup, and in-store pickup options, but does not provide delivery services.
Which payment methods are accepted at Aerie in Burlington?
Aerie accepts American Express, Cash, Discover, MasterCard, and Visa as forms of payment.
Does Aerie in Burlington have a social media presence?
Yes, Aerie is active on Facebook (AerieBurlingtonON), Instagram (@aerie), and Twitter (@aerie).
What nearby stores can I visit in Mapleview Mall with Aerie?
Near Aerie, you can visit stores like Foot Locker, Michael Kors, GAP, True Religion, Call It Spring, Pandora Jewellery, Swarovski, and Aritzia within Mapleview Mall.
Are there dining options near the Aerie store in Mapleview Mall?
Yes, there are several dining options nearby including Refuel Juicery, Sakura Ichiban Express, Manchu Wok, New York Fries - Mapleview Centre, Osmow's, and Taco Bell Canada.
How can nearby shoe stores complement my shopping trip to Aerie?
You can visit shoe stores such as Foot Locker, Spare Parts, Feet First, and Call It Spring near Aerie for footwear options to pair with your apparel purchases.
Does Aerie observe special holiday hours at the Mapleview Mall location?
Yes, Aerie has special holiday hours. For example, on November 28, 2025, it opens from 8:00 AM to 9:00 PM; on December 24, 2025, from 9:00 AM to 5:00 PM; it is closed on December 25, and open from 8:00 AM to 8:00 PM on December 26, 2025.