While some customers praised the helpfulness and friendliness of staff like Rose and Nimmi, others reported rude behavior and poor service, particularly during phone inquiries and at checkout.
Product Selection
The store offers a good variety of shoes and brands, but some customers noted limited selection and availability of sizes.
Pricing
Many reviews highlighted reasonable prices and good deals, although some customers felt the store was not a true discount retailer.
Store Experience
Customers appreciated the cleanliness and organization of the store, but there were complaints about long wait times and issues with customer service during busy periods.
Quality Concerns
Several customers expressed disappointment with the quality of certain products, citing issues with durability and customer service regarding returns.
LD
Lisa D
5 days ago
5.0
Came in first thing in the morning and the associates were very friendly and greeted us from across the floor. I do not get all names but the one who cashed us out was Rose and she was a breath of fresh air as her customer service was very genuine and professional. She left a memorable experience so much so that I had to come on here. I hope that she is recognized for her excellence in customer care. Thank you so much Rose! I always shop here and will be back again.
MM
MalanG
Nov 13, 2025
5.0
Got winter shoes 👞 for my girl is expensive store 🙃
MS
Mark Swaminathan
Oct 28, 2025
5.0
Great shoe choices
SI
saad ijaz
Sep 3, 2025
5.0
good place to buy shoes
KK
Km Km
Aug 6, 2025
5.0
we love the selection and Rose is the nicest person. she really has the best smile and a wonderful personality. she is so helpful and we always get such great personalized service.
The Shoe Company is located at 80 Great Lakes Drive, Unit 152, Brampton, ON, L6R 2K7, Canada.
What are the opening hours of The Shoe Company?
The Shoe Company is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does The Shoe Company offer pickup or delivery services?
Yes, The Shoe Company offers curbside pickup service for customers.
Can I shop online at The Shoe Company?
Yes, you can shop online at The Shoe Company's website.
How can I contact The Shoe Company by phone?
You can contact The Shoe Company by calling +1 905-789-8181.
Does The Shoe Company have a social media presence?
Yes, The Shoe Company has a Facebook page where you can find updates and information.
Are there other shoe stores near The Shoe Company?
Yes, nearby shoe stores include Winners, DSW Canada, and DSW Designer Shoe Warehouse, all located close to The Shoe Company for convenient shopping options.
What dining options are available near The Shoe Company?
Nearby restaurants include Brar's Trinity Common (Indian cuisine), East Side Mario's (Italian), Mr. Greek Restaurants (Mediterranean), Harvey's (burger restaurant), Subway (sandwich shop), and Wild Wing (chicken restaurant). They provide great places to eat before or after shopping.
Are there any other retail stores near The Shoe Company?
Yes, retail stores near The Shoe Company include Marshalls, Staples Brampton, Michaels (craft shop), Laura Plus (women's clothing), and Ashley Homestores, Ltd.
What services are available near The Shoe Company besides shopping?
Nearby services include Trinity Dental Centre (dentist), Notary Pro (notary public), Locksmith Brampton (key and locksmith), and easyfinancial Services (financial service).