Edible Arrangements

Reviews

• SM

  Shifa Ma

  Feb 13, 2025
  5.0
  Thank you for making our early V-day extra sweet!!!! Delivery was perfect timing (called the store to see if I could change delivery to a day earlier) they were happy to accommodate. The Valentine’s gift and platter was the perfect surprise and brought so much joy to my significant other. The sweets and fruit were prepared fresh and beautifully decorated and the balloons and teddy bear were the perfect added touch to this Valentine’s Day gift.
• AP

  Anique P

  Jun 6, 2023
  5.0
  I've been ordering edible arrangements for a number of years now, this year they did not disappoint. My husband and I honorary mother loved her arrangement and the custom post card. Over 2 weeks later and she still has her flowers thriving 😊💛
• JQ

  Joy Q

  Oct 13, 2021
  1.0
  The lady (slim, asian) who works there is absolutely terrible. Her customer service etiquette is deeply lacking. I ordered a fruit bouquet for pick up at 5pm. It was well before 5pm and she called me to ask if I was on the way to pick up my order because they close at 5pm - this is not the bad part. It's ok that she called to ask if I was on the way, that's fine. It's the way she was speaking to me. Very, very rude. I was literally 2mins away. When I got there I asked the lady if she was the one who just called me and she said yes. I asked if I am late and she said no with a shrug of her shoulders and she went on to explain that the closing time on google says 6pm (it does not say 6pm) when they close at 5pm. So I told her to fix it and she told me that she tried telling the company to fix it and had the nerve to tell me that I should tell the company to fix it. When I went into the store, she didn't even greet me, no smile (you can tell when someone is smiling even behind the mask). My husband did not have a pleasant experience with her either with a previous order. We gave this location and the lady another chance, but I think her chances are done. There was absolutely no excuse for speaking so rudely to me, when I didn't do anything wrong. I will say, the bouquet did come out okay. I love Edible Arrangements, but I would definitely NOT recommend this location all thanks to the lady. I will happily look for another location.
• KH

  Keifer Hendry

  Feb 14, 2017
  1.0
  This company's location is terrible i ordered something at 9am and they told me expected delivery would be between 3 and 430pm that same day, at 430pm i called to change the delivery location because it had still not been delivered and they told me when i called for the 4th time that it should be there at 530pm when i had told them they the person i wanted it delivered to was done work at 430pm. I called and asked them to change to a home delivery, which they said that would be no problem at all and that the new expected delivery time was now 930pm. Only to receive a cancellation email at 553pm and have now been on hold with the company and no answer for that past 30mins and still counting, terrible customer service. Its impossible to get a hold of anyone when you need to, DO NOT WASTE YOUR TINE OR MONEY.!!!

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