Many customers reported poor experiences with staff, citing rudeness, unprofessional behavior, and a lack of helpfulness.
Product Availability
Customers expressed frustration over limited stock and sizes, particularly for larger sizes and specific styles.
Store Experience
While some customers enjoyed the variety and organization of the store, others noted issues with cleanliness and overall atmosphere.
Positive Staff Interactions
Despite negative feedback, there were several mentions of friendly and helpful staff members who provided excellent service.
ST
Saqib tj
Jan 2, 2026
3.0
Large Collection of Shoes..Good Prices…Went there to look for a specific brand and asked one of the associate about it, she had no idea and said i dont know. If you dont know then why are you working there.
Parking Available.
KS
Kushal Sharma
Dec 31, 2025
1.0
I used to come to this location all the time but not coming back. I wanted to try on a pair of shoes but I was told I can only try at the time of purchase.
Also, the way I was informed about this new policy change was not very nice.
MM
MalanG
Nov 13, 2025
5.0
For winter shoes my kids first choice got good shoes
SB
Sukhneet Kaur Bhatti
Oct 15, 2025
5.0
I bought a nine West bag online through DSW website. Got a really good one at amazing price. Love it❤️
RH
Roseleen Hayer
Sep 17, 2025
1.0
Non friendly staff ask for shoes size and didn’t even bother to check it at the back at all.