American Eagle

Reviews

• HS

  Her Second Sight

  2 days ago
  5.0
  There’s so much to say. I recently visited this location to buy some new clothes after losing 16 pounds over the last few months. As someone who is legally blind, shopping can sometimes feel a bit daunting. On this visit I didn’t have my guide dog with me, but I did have my sister along — which was a pretty great consolation prize. I was quickly greeted by Hanna, whose contagious smile and warm energy immediately made me feel comfortable asking for assistance. From the very beginning she went above and beyond anything I’ve experienced while shopping. Hanna not only helped bring different sizes and styles quickly between fittings, she also took the time to describe the colours, styles, and overall look of the jeans so I could fully understand what I was trying on. She checked in with both me and my sister for feedback and worked with us to find options that suited my body and the style I was looking for. Her communication was prompt, thoughtful, and incredibly helpful. As someone with a visual disability, navigating clothing stores with endless options can sometimes feel overwhelming. There are moments when you hesitate to ask for too much help, but Hanna made the entire experience effortless. What makes it even more meaningful is that she provided this level of service without even knowing I had a disability — it simply reflects her natural kindness, professionalism, and dedication to helping customers. Hanna is an absolute rockstar. She clearly enjoys her job, understands the product, and genuinely cares about creating a positive experience for customers. Employees like her deserve to be recognized and celebrated. American Eagle — you have a fantastic team member in Hanna. She’s the kind of person who will enhance countless shopping experiences and truly represent your brand well. – Brit and Guide Dog Viva @HerSecondSight via IG
• CC

  Catherine Canning

  Oct 9, 2025
  5.0
  Love my jeans I got a pair I got 15 years ago still looking good beat jeans I have ever gotten
• DD

  D

  Dec 18, 2020
  5.0
  I went into the store today with my daughter and one of the managers Matthew helped us pick out a couple things. This kid is amazing, so polite and a pleasure to deal with. He is what customer service is about! Good job Matthew
• JJ

  Josh

  Sep 5, 2019
  2.0
  I dont like this store. Always packed and so many racks you can barely move around.

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