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JCPenney

3.9
(1899 reviews)

Business Details

6931 S Memorial Dr, Tulsa, OK
74133, United States
(918) 252-7525

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tulsa, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
6931 S Memorial Dr, Tulsa, OK
74133, United States

Hours

Reviews

3.9
1,899 reviews
5 stars
887
4 stars
446
3 stars
265
2 stars
137
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times for assistance.

Cleanliness

Several customers reported unsanitary conditions in fitting rooms and restrooms, indicating a need for better maintenance.

Product Quality

Mixed feedback on product quality, with some customers expressing dissatisfaction with defective items and warranty issues, particularly in the jewelry department.

Checkout Experience

Customers frequently mentioned long lines and insufficient checkout staff, leading to frustration during the shopping experience.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their helpfulness and friendliness.
  • RM
    Regina McLemore
    3 days ago
    4.0
    The stores contain a good selection with good prices.
  • AJ
    Abel Joseph
    5 days ago
    1.0
    Horrible Customer Service! Personal belongings has been stolen. No immediate action taken.
  • MH
    Mitzi Hale
    Feb 12, 2026
    5.0
    I shop at Penney's 2 or 3 times a year. They have good quality merchandise and great sales
  • MR
    manuel rebelo
    Feb 11, 2026
    1.0
    I am not giving a zero because I can't. Do not buy anything online with these scammers. I boughta watch 3 weeks ago, after many phone calls to their useless customer service and several visits to the store, I finally found my watch was delivered in California and not Tulsa as requested. They don't give me a refund and they don't give me the watch. I am in a limbo and looks like I will have to put a lawyer on this. But if I do, they will regret the circus they are making. Stay away from buying online from these crooks.
  • MM
    michael mills
    Feb 10, 2026
    4.0
    Did not have what I needed , but very helpful staff

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Tulsa offer?

JCPenney in Tulsa offers a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours of JCPenney at Woodland Hills Mall in Tulsa?

The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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