Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Tulsa, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times for assistance.
Cleanliness
Several customers reported unsanitary conditions in fitting rooms and restrooms, indicating a need for better maintenance.
Product Quality
Mixed feedback on product quality, with some customers expressing dissatisfaction with defective items and warranty issues, particularly in the jewelry department.
Checkout Experience
Customers frequently mentioned long lines and insufficient checkout staff, leading to frustration during the shopping experience.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their helpfulness and friendliness.
RM
Regina McLemore
3 days ago
4.0
The stores contain a good selection with good prices.
AJ
Abel Joseph
5 days ago
1.0
Horrible Customer Service! Personal belongings has been stolen. No immediate action taken.
MH
Mitzi Hale
Feb 12, 2026
5.0
I shop at Penney's 2 or 3 times a year. They have good quality merchandise and great sales
MR
manuel rebelo
Feb 11, 2026
1.0
I am not giving a zero because I can't. Do not buy anything online with these scammers. I boughta watch 3 weeks ago, after many phone calls to their useless customer service and several visits to the store, I finally found my watch was delivered in California and not Tulsa as requested. They don't give me a refund and they don't give me the watch. I am in a limbo and looks like I will have to put a lawyer on this. But if I do, they will regret the circus they are making. Stay away from buying online from these crooks.
MM
michael mills
Feb 10, 2026
4.0
Did not have what I needed , but very helpful staff
What types of products does JCPenney in Tulsa offer?
JCPenney in Tulsa offers a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours of JCPenney at Woodland Hills Mall in Tulsa?
The store is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney Tulsa offer curbside pickup or in-store shopping?
Yes, JCPenney Tulsa offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney Tulsa?
JCPenney Tulsa accepts major credit cards including American Express, Discover, MasterCard, Visa, as well as checks and debit cards.
Is JCPenney Tulsa wheelchair accessible?
Yes, JCPenney Tulsa has a wheelchair accessible entrance and provides public restrooms.
Can customers shop for beauty products at JCPenney Tulsa?
Yes, JCPenney Tulsa features JCPenney Beauty offering skincare, makeup, and various beauty deals, and also has SEPHORA inside JCPenney for additional cosmetic and beauty supplies.
What nearby stores offer jewelry shopping close to JCPenney Tulsa?
Nearby jewelry stores include Kendra Scott, Gordon's Jewelers, Fast Fix Jewelry and Watch Repairs, and Helzberg Diamonds, perfect for customers wanting to explore more jewelry options.
Are there dining options near JCPenney Tulsa at Woodland Hills Mall?
Yes, nearby dining options include Starbucks for coffee, Mazzio's Pizza, Orange Julius smoothie bar, Chick-fil-A for fast food, TCBY frozen yoghurt, Baskin-Robbins ice cream, and Dippin' Dots ice cream shop.
Can I find other clothing stores near JCPenney in Tulsa?
Yes, nearby clothing stores include PacSun, Hollister Co., Chico's, La 7, Garage, and Oakley, catering to various styles for men and women.
Is there a Starbucks located near JCPenney at Woodland Hills Mall?
Yes, Starbucks is located nearby in Woodland Hills Mall, making it convenient to grab a coffee before or after shopping at JCPenney.
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