DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
DeliveryNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Location
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Certified by DSW Designer Shoe Warehouse • Mar 01, 2026
Reviews
4.1
420 reviews
5 stars
222
4 stars
104
3 stars
38
2 stars
20
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and lack of assistance.
Restroom Availability
Multiple reviews highlighted the absence of restrooms for customers, leading to dissatisfaction.
Product Selection
The store has a wide variety of shoes, but some customers noted limited options for men's shoes and specific sizes.
Pricing Issues
Customers expressed concerns about pricing discrepancies between online and in-store, as well as high prices overall.
Positive Staff Interactions
Some customers had positive experiences with specific staff members who were helpful and knowledgeable.
JH
James Hammer
Feb 20, 2026
1.0
We drove for over an hour to visit this store for the first time, as my wife and I were looking for several pairs of shoes each. Upon arriving, my wife started shopping when I asked the sales clerk if I might use the restroom, it was a long drive. She told me no, that they didn't have one I could use. She told me I would have to go elsewhere, and recommended I go next door to the children's store and use theirs. I had to leave the store and go find a restroom someplace else, which I did in a hotel. When I got back to the store, my wife had already found shoes that she really liked and told me to go and look for me. I told he that I refuse to buy anything from this store and that I will look elsewhere. She said she would put hers back, but I told her to go ahead and buy the ones she liked, as we had already driven an hour plus. This is the first retail store I have ever been in, especially a major chain as this, and did not have a restroom for customers to use. And tell a customer that I would have to find one somewhere else. Well, I won't ever come here again. And I did find some great shoes at a different store...thanks!
JR
Jonathan Robinson
Feb 8, 2026
5.0
My Daughter had a messed up pair of shoes so we stopped by to get some new ones for our trip. Susan noticed my Daughters Avalanche Jersey and that we were looking for the right size, after some Hockey talk with my Daughter, Susan got us the right size pair of shoes and everything was great. Thank you Susan
KK
Kayt
Feb 6, 2026
5.0
Susan is so helpful and knowledgeable. I really appreciate her help. If anyone knows shoes, it's Susan! Thank you.
JS
Jennie Sullins
Feb 4, 2026
1.0
Don’t walk in unlocked doors near closing time. They don’t have the customer comes first mentality.
TO
Tyler Oxley
Jan 27, 2026
1.0
False advertising people they say sign up for an account get 20 percent off and free shipping no other terms after you do it they hit you with its only good for your second purchase
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Certified March 01, 2026Yext Knowledge Graph
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