DSW Designer Shoe Warehouse

4.1
411 reviews
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Business Details

8506 East 71st Street South, Tulsa, OK
74133, United States
(918) 615-2138
https://stores.dsw.com/usa/ok/tulsa/dsw-designer-shoe-warehouse-southern-trails.html
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About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
8506 East 71st Street South, Tulsa, OK
74133, United States

Hours

Reviews

4.1
411 reviews
5 stars
220
4 stars
103
3 stars
38
2 stars
20
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including unhelpful staff and lack of greetings upon entry.

Product Selection

The store has a large selection of shoes, particularly for women, but customers noted limited options for men's shoes.

Pricing Issues

Several reviews mentioned high prices and discrepancies between online and in-store pricing, leading to customer frustration.

Store Experience

Customers expressed dissatisfaction with the store's organization and cleanliness, as well as issues with store hours not being accurately reflected online.

Positive Staff Interactions

Despite negative feedback, some customers highlighted positive experiences with specific staff members who provided helpful service.
  • HD
    Hannah Due
    4 days ago
    1.0
    They do not have a restroom, even for paying customers. I asked an associate about this and their response was rude and unfriendly. I won’t be shopping here again.
  • SC
    Sherry Clary
    Nov 6, 2025
    1.0
    I have been trying to call one of your stores. To find out about some sandals. All I get is the store hours. Can't speak with an actual person. I also called your customer service number, let's just say that was a joke. Got a person that doesn't speak English, so I call back then the call kept cutting out. So what's the use? This is the most ridiculous thing I have ever encountered. Calling a store not being able to talk to a human about a product. Absolutely ridiculous. You need a new system. Get someone that can actually talk with customers on the phone to find out about a shoe. Crazy
  • KH
    Kevin Huynh
    Nov 5, 2025
    4.0
    Have a balances of shoes to purchase. Have sale and discount from time to time
  • TH
    Tommie Heltcel
    Oct 29, 2025
    1.0
    Well…. Ok…. So the Mrs and I arrive at 6:53, not knowing they close at 7:00…. So, as soon as we walk in, we were educated verbally that they close at 7. Most stores that I have ever been in allow shoppers to shop even after they close, so I asked the question does that mean we only have 7 minutes to shop or can we shop beyond 7. I’m further educated that we can shop up to 7:00. The employees were laughing so I took it as a joke and we began looking for flats for the Mrs for an upcoming wedding. At precisely 7:00, I am once again educated by the staff. We were informed they will be closing down the register at 7:05. Coming from an older generation, I’m confused about today’s “version” of customer service and loyalty to your employer. When I used to work retail, if you made it through the door before closing, you shopped until you were done…. But apprently that practice in antiquated. Hence, we left at 7:04, without a purchase!
  • KB
    Kelli Brumley
    Oct 18, 2025
    1.0
    Worst experience ever! I ordered online for same day pick up. I needed the shoes for my daughter before leaving town. They did not fill out order, did not answer phone, customer service line says they cant cancel until they process the order. They obviously need new management if they can't even fill a on site pick up order for one pair of walking shoes.
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Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Tulsa?

DSW Tulsa offers over 25,000 pairs of designer shoes for men and women, including boots, handbags, jewelry, and kids' shoes from popular brands like Nike, Cole Haan, and Puma.

Does DSW Designer Shoe Warehouse in Tulsa offer in-store pickup and delivery services?

DSW Tulsa offers in-store pickup but does not offer delivery services.