Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Owasso, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
921 reviews
5 stars
501
4 stars
227
3 stars
115
2 stars
30
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for rudeness and poor management.
Store Conditions
The store is generally clean and well-organized, but some customers noted issues with temperature and long wait times at checkout.
Product Selection
Customers expressed dissatisfaction with limited stock and selection, particularly in men's clothing and specific items.
Sales and Promotions
Frustration over unclear sales promotions and coupons that do not apply to many items, leading to disappointment among shoppers.
Overall Experience
While some customers enjoy shopping at the store and appreciate the variety, others feel the store is declining and may not remain open long-term.
- SWShirley WrightAug 16, 20251.0I came into the store today, August 16 with my husband and my three children two of my kids are autistic my girls four and two we were in the jewelry area, where my husband and I were looking at the jewelry. My daughters had closed the jewelry boxes that were behind us, which everybody knows children in general would do this My daughter is not understanding that this is not something they can do close the boxes. The lady came to me griping at me that we would like to keep these open and I said I’m sorry I didn’t realize that they were playing with them I said and also I don’t understand why you would have them displayed out here knowing that children are gonna come through here and close them so my daughter is autistic and she doesn’t understand. The lady starts to grip at me and I told her I would like to speak to an manager she tells me not to speak to her that she’s not gonna listen to me today and I am walking away, trying to find a manager as I’m explaining to the manager, the way that this woman had treated me and my children. She is telling me to shut up and that she doesn’t want to hear me. If I’m not wrong, the lady’s name was Sharon. She was rude and it kept trying to explain to her that my children are autistic and it’s not OK to eat people who are autistic in this manner
- ABAndrea BenzAug 3, 20254.0Line at the cashiers station so long but it's back to school time so not enough workers on the floor and little girls clothes 8/9 picked over not a lot of stock left. Store clean except dressing rooms.
- DBdianna burksJul 11, 20253.0Most Brands I am interested in the coupons don't work. But most stores are that way. Very frustrating.
- CGCharmaine GarrisonMay 30, 20251.0I would leave a 0 star if I could. They were trying to charge me $79, when the dress is on sale for $31. I had to wait 15 minutes for a manager to come by to help out. The lady at the check out desk tells me that a manager is helping a customer, I get it but it’s been 15 mins and I’m a customer too??? It’s so frustrating when they don’t even try to help with the situation, or even alert the manager that another customer needs help. She just paged the manager after I ask her to when she should’ve done that in the first place. Poor customer service!!!
- MHMary Ann HessJun 6, 20204.05 stairs
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Owasso, OK?
JCPenney offers a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at 9056 N 121st East Ave in Owasso?
The store is open from 11:00 AM to 7:00 PM Monday through Friday, 10:00 AM to 8:00 PM on Saturdays, and 12:00 PM to 6:00 PM on Sundays.
Does JCPenney offer curbside pickup or in-store shopping options?
Yes, JCPenney provides both curbside pickup and in-store shopping options at the Owasso location.
Which payment methods are accepted at JCPenney in Owasso?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Owasso wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Where exactly is JCPenney located within Owasso?
JCPenney is located at 9056 N 121st East Ave inside The Center at Owasso in Owasso, OK 74055.
Are there any beauty-related stores near JCPenney in Owasso?
Yes, nearby beauty-related places include Sephora inside JCPenney, B's Hair Designs, Owasso Nail Bar, Ulta Beauty, Benefit Cosmetics BrowBar, and Fantastic Sams Cut & Color.
What dining options are available near JCPenney in Owasso?
Nearby dining options include Hawaiian Bros Island Grill, CherryBerry Yogurt Bar, Andy's Frozen Custard, Dunkin', Ruby Tuesday, Waldo's Chicken & Beer, Bricktown Brewery, Freddy's Frozen Custard & Steakburgers, Carl's Jr., Olive Garden, and Chick-fil-A.
What other retail stores are close to JCPenney at The Center at Owasso?
Nearby retail stores include Ross Dress for Less, Old Navy, Pier 1 Imports, OshKosh B'Gosh, Carter's, and Claire's.
How can nearby places enhance my shopping experience at JCPenney Owasso?
You can conveniently visit beauty salons like B's Hair Designs or Sephora inside JCPenney for beauty treatments, enjoy meals afterward at close restaurants such as Hawaiian Bros Island Grill or Olive Garden, and shop at nearby stores like Ross Dress for Less or Old Navy, making it a full shopping and leisure experience.