Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oklahoma City, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,191 reviews
5 stars
596
4 stars
317
3 stars
156
2 stars
52
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.
Store Condition
Concerns about cleanliness and maintenance, particularly in fitting rooms and restrooms, with several customers noting unsanitary conditions.
Product Availability
Limited stock and selection reported, with some customers expressing disappointment over unavailable items and high prices.
Shopping Experience
Positive feedback on sales and discounts, but frustrations noted regarding long wait times and lack of staff assistance.
Overall Sentiment
While some customers enjoy shopping at JCPenney, there is a growing sentiment of dissatisfaction regarding service and store management.
- CNColton Nicholas1 day ago5.0Finally found a pair of jeans in my size 🤙🏼
- VDVett DayNov 7, 20254.0Nice sale
- LSLeisa ShannonSep 11, 20251.0Called to inquire about an item was placed on hold for a very long time without anyone ever answering back. I called again multiple times just wanting to check before I enter and could never get anyone to answer the phone again. Once we entered we encountered multiple employees, not one person spoke to us. Went to the fitting rooms and was appalled by the state they’re in. They were completely disgusting - stuff wiped on the walls, wallpaper torn badly and stickers everywhere. Also felt like a heater in the store, no ac whatsoever on a 94 degree day. Won’t be back and won’t recommend to anyone.
- JDJ DamJul 5, 20251.0Salon waits 125 bucks for just a wash and blow dry and the store is super expensive
- RRRDJun 16, 20252.0For something me reason n it was so hot in here, couldn't stay more then 15 minutes.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Oklahoma City offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Oklahoma City?
JCPenney is located at 1901 NW Expressway, Suite 1200, in the Penn Square Mall, Oklahoma City, OK 73118.
What are the store hours for JCPenney in Oklahoma City?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both in-store shopping and curbside pickup options at this location.
What types of payment does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney store wheelchair accessible?
Yes, this JCPenney location has wheelchair accessible entrances to accommodate all customers.
Can I find beauty and salon services near JCPenney at Penn Square Mall?
Yes, nearby you can visit the JCP Salon, Sephora inside JCPenney, Stylists Working At JCP Salon Penn Square Mall, Royal Spa, MasterCuts, Brows & More, and Regis Salon for various beauty and salon services.
What shoe stores are close to JCPenney in Penn Square Mall?
Nearby shoe stores include Champs Sports, Tradehome Shoes, Kicklahoma, and Journeys offering a variety of athletic, casual, and fashion footwear options.
Are there dining options near JCPenney at Penn Square Mall?
Yes, dining options nearby include Sbarro for pizza and Italian food, Boba Tea House OKC for bubble tea and smoothies, and Great American Cookies for bakery and coffee treats.
What entertainment venues are available near JCPenney in Penn Square Mall?
You can enjoy movies at AMC Penn Square 10 cinema located nearby, as well as visit game stores like GameStop and Press Play Games for video games and hobby supplies.