Brand Certified
JCPenney
4.1(1193 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
1901 NW Expwy, Oklahoma City, OK
73118, United States
Certified by JCPenney • Mar 01, 2026
(405) 840-4522
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ok/oklahomacity/clothing-stores-oklahomacity-ok-2682.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oklahoma City, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,193 reviews
5 stars
601
4 stars
315
3 stars
157
2 stars
52
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some staff were praised for being helpful, while others were reported as rude or unresponsive.
Store Cleanliness
Store cleanliness received positive remarks, but fitting rooms were frequently noted as needing serious cleaning.
Product Availability
Customers expressed concerns about limited stock and selection, particularly in specific departments.
Pricing
Prices were described as high compared to competitors, though many customers appreciated the sales and discounts offered.
Overall Experience
While some customers enjoyed their shopping experience, others reported frustrations with long wait times and poor service.
- RBRobert BallingerFeb 2, 20265.0Always a very nice place to shop
- ALalan levineJan 15, 20265.0Dee was awesome and helpful at jewelry counter
- JJjpsupplysJan 8, 20263.0Prices a little high compared to other competitors. Return policy always changing or staff does not know how to handle returns. Hard time to make returns. Need better customer service policies. I'll pass on JC Penny for awhile.
- TLTammie LewisDec 29, 20255.0Competitive mid range retailer. Sales are exceptional.
- BSBA SDec 10, 20255.0Judy in your jewelry department is worth more than all the gold and diamonds in your entire store. Thank you for employing her.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Oklahoma City offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Oklahoma City?
JCPenney is located at 1901 NW Expressway, Suite 1200, in the Penn Square Mall, Oklahoma City, OK 73118.
What are the store hours for JCPenney in Oklahoma City?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both in-store shopping and curbside pickup options at this location.
What types of payment does JCPenney accept?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney store wheelchair accessible?
Yes, this JCPenney location has wheelchair accessible entrances to accommodate all customers.
Can I find beauty and salon services near JCPenney at Penn Square Mall?
Yes, nearby you can visit the JCP Salon, Sephora inside JCPenney, Stylists Working At JCP Salon Penn Square Mall, Royal Spa, MasterCuts, Brows & More, and Regis Salon for various beauty and salon services.
What shoe stores are close to JCPenney in Penn Square Mall?
Nearby shoe stores include Champs Sports, Tradehome Shoes, Kicklahoma, and Journeys offering a variety of athletic, casual, and fashion footwear options.
Are there dining options near JCPenney at Penn Square Mall?
Yes, dining options nearby include Sbarro for pizza and Italian food, Boba Tea House OKC for bubble tea and smoothies, and Great American Cookies for bakery and coffee treats.
What entertainment venues are available near JCPenney in Penn Square Mall?
You can enjoy movies at AMC Penn Square 10 cinema located nearby, as well as visit game stores like GameStop and Press Play Games for video games and hobby supplies.
Brand Certified Facts from JCPenney
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Certified March 01, 2026Yext Knowledge Graph
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