Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Oklahoma City, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,119 reviews
5 stars
534
4 stars
312
3 stars
163
2 stars
40
1 star
70
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers reported poor store conditions, including cleanliness issues and maintenance problems such as leaks and clutter.
Customer Service
While some reviews praised friendly and helpful staff, others noted a lack of available employees and long wait times at checkout.
Product Selection
Customers expressed mixed feelings about the product selection, with some finding great deals and trendy items, while others criticized the limited options, especially in women's and dress clothing.
Pricing and Sales
The store is recognized for having good sales and discounts, but some customers were frustrated by price matching policies and inconsistencies in pricing.
Shopping Experience
Overall shopping experiences varied, with some customers enjoying their visits and finding what they needed, while others felt the store was not as appealing or well-managed as in the past.
- DVDiane VaughanOct 31, 20254.0Always love JCP!
- TGThe Car GuideOct 25, 20251.0It would not honor a Macy’s price match on the identical product with identical part number. $20 difference on the same item. I left it at the counter and went to Macy’s instead. They used to be a day that JCPenney’s was a better value
- AAAdam AnkneySep 30, 20255.0Nice clean store with two damn expensive
- AWAftin WallaceSep 13, 20194.0Employees was helpfully
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Oklahoma City?
JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Quail Springs Mall?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney in Oklahoma City?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the JCPenney store in Oklahoma City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
Can I find beauty products within the JCPenney store?
Yes, JCPenney includes a Sephora inside store that offers a variety of beauty and skincare products.
What nearby stores can I visit for additional clothing and fashion options?
Nearby you can find stores like francesca's for women's clothing and accessories, Gap for clothing and t-shirts, and PacSun for men's clothing and fashion accessories.
Are there any nearby places to grab a meal after shopping at JCPenney?
Yes, you can visit El Chico, a Mexican restaurant located nearby in Quail Springs Mall.
Where can I find jewelry stores near JCPenney?
Nearby jewelry stores include Pandora Jewelry and James Avery Artisan Jewelry for a variety of jewelry selections.
Is there a place to rent a car near JCPenney if I need transportation?
Yes, Avis Car Rental is a nearby car rental agency located close to JCPenney at Quail Springs Mall.