Bass Pro Shops

Reviews

• KH

  K H

  2 days ago
  1.0
  If you have a 25% off sign on a whole rack of clothes and it doesn’t ring up as 25% off yall need to fix it to be 25% off or remove the sign. Very dishonest company. Will not be back.
• JP

  Jonathan Pruegert

  Nov 2, 2025
  5.0
  Purchased 2 guns and spent way more money than I planned to, but that was no one's fault but my own. The selection was just too extensive and I saw too many things I wanted, I couldn't walk away with only one. Zak (spelling?) was very attentive and helpful as well. Give that guy a raise.
• CY

  Chris Young

  Oct 31, 2025
  1.0
  Terrible experience at the used gun counter. Asked to see a used Russian Saiga 12 shotgun. I looked it over externally and proceeded to take the dust cover off to check the wear on the bolt carrier group and look at the bore. The second I got the dust cover off I was aggressively told that "we don't do that here." I asked what he meant and the salesman told me that I was not allowed to check or disassemble a used gun. I told him I wouldn't buy it without checking the internals to see what I was buying. He got more aggressive and said that it wasn't allowed. Dumbest thing I have ever heard. I would not recommend buying a used firearm from any store that will not allow you to view and check the internals of a firearm.
• PT

  Peter Thibodeau

  Oct 27, 2025
  1.0
  They sell great products, but they're warranty program for in store. Bought products is worse than buying them from online vendors or other vendors. Santos, customer service manager was extremely cold and unhelpful. When discussing an issue with a crossbow, bought less than 3 months ago. Turns out it was bought less than 2 months ago I brought it in and katlyn helped me get it exchanged. She was very helpful even if the possibility of exchange wasn't possible her let's see what we can do aditude made the whole situation better.
• MR

  MO RAHMAN

  Oct 14, 2025
  5.0
  Walking into a Bass Pro Shops location feels like more than just a store — it’s an immersive experience for outdoor lovers. From the moment you pass through the doors, you’re greeted by a sweeping panorama of hunting, fishing, camping, and gear displays, along with dioramas, aquariums, and wildlife decor that set a nature-inspired tone. Product Selection & Variety One of Bass Pro’s biggest strengths is its breadth of inventory. Whether you’re looking for fishing tackle, hunting rifles, camping equipment, boating supplies, outdoor apparel, or accessories, the store often has a far deeper and more comprehensive selection than more general sporting goods chains. This makes Bass Pro a one-stop shop for many outdoor needs. Even boat and marine gear divisions are integrated into many locations, which is a bonus for those who want to browse everything under one roof. Atmosphere & Store Experience It’s clear a lot of thought goes into the store layout and design. Themed displays, live fish tanks, mounted wildlife exhibits, and cabin-style décor give it an adventurous, lodge-style feel. Many people say just walking around the store is fun — you might stop and admire a fish tank, a display of archery gear, or the outdoorsman’s cabins they’ve built into the layout. Employees tend to be more than just cashiers — many are enthusiasts themselves and can offer advice, help with gear matching, or share knowledge about local hunting/fishing spots (depending on the store). On a recent visit, I had staff members point me toward the best rod for my style, and even give tips on rigging my set up for local lakes. Their passion shows. Pricing & Value Because Bass Pro carries premium and specialty outdoor gear, some items come with premium price tags. But they also run seasonal promotions, “outdoor classics” sales, and clearance events that make gear more accessible. For those committed to an outdoor lifestyle, the value of having high-quality, specialized gear under one roof often balances out the premium pricing. However, some customers report that certain items or brands are priced higher compared to online only retailers or local niche shops. (In online forums, some anglers say Bass Pro’s lure or tackle pricing can be higher than smaller specialty retailers.)  Service, Returns & Challenges For the most part, customer service is friendly and helpful — staff are willing to get you gear, answer technical questions, or walk you through product features. That said, in busier locations or peak shopping times, staffing shortages or crowding can lead to delays or difficulty locating a team member. Return policies are generally fair, but a few customers have reported frustrating experiences when trying to return or exchange certain items (especially after a long time or with specialty items).  Also, there have been complaints via the Better Business Bureau about delayed deliveries, catalog price misprints, or warranty disputes.  Final Thoughts If you’re passionate about the outdoors — whether fishing, hunting, camping, or boating — Bass Pro Shops is a compelling destination. The scope of its inventory, the immersive setting, and the knowledgeable staff make it more than just a store — it’s a hub for outdoor lifestyle. Just go in with reasonable expectations about pricing and, on busy days, patience.

Frequently Asked Questions About Bass Pro Shops