Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Norman, OK location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
645 reviews
5 stars
311
4 stars
173
3 stars
94
2 stars
31
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for their helpfulness, while others were reported as rude or unhelpful.
Store Condition
Concerns about cleanliness and organization; some customers noted dirty fitting rooms and a generally run-down appearance.
Product Selection
Limited selection reported, especially for specific sizes and categories; some customers found it difficult to locate desired items.
Pricing and Deals
Customers appreciated the good prices and sales, with many mentioning great deals on clothing.
Staff Availability
Issues with staff availability; customers often found it hard to locate employees for assistance.
- RSRita SanthOct 18, 20255.0I want to leave a positive message for thesales associate Maraquesah at the Beauty/salon at JC Penney, Norman, OK. I had a tough time finding any associate who would check me out. Customer service line was v long. Maraquesah went out of her way to help. When there were price markdwon issues, she took me to the right person to sort this out. It made the shopping experience much better, as I was frustrated with no associates available.
- LBLinda BallardOct 14, 20251.0I have been a customer of Penney's for many years but my recent shopping experience was horrible at this location. No assistance was offered and only one fitting room available that was so nasty I was afaid to touch anything. It truthfully looked as if it had not been cleaned or swept for months!
- PGPaulette GrimesOct 1, 20251.0How great is it to get a cancellation 20 minutes before your appointment and you have a very important event tomorrow. Professionalism, no customer service ??????
- SHSherri HiscockSep 11, 20251.0Billy, the cashier, acts like you’re the biggest inconvenience if you try to return something and like you’re stupid for buying it in the first place.
- BFBrent FittlerSep 1, 20254.0The prices were great! We bought clothes, got Sonic watches, and the employees were very nice! Still, one drawback is it's very far away, but still it's very good and worth going to!
Frequently Asked Questions About JCPenney
What are the opening hours of JCPenney in Norman, OK?
JCPenney Norman is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Norman offer curbside pickup?
Yes, JCPenney Norman offers curbside pickup for convenient shopping.
What types of products can I find at JCPenney?
JCPenney offers a wide variety including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Which payment methods are accepted at JCPenney Norman?
JCPenney Norman accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney Norman accessible for customers with disabilities?
Yes, JCPenney Norman has a wheelchair accessible entrance and public restrooms.
Can I shop online or via an app for JCPenney?
Yes, you can shop through the JCPenney App available on the App Store or via their website for online shopping and deals.
What nearby stores can I visit along with JCPenney in Sooner Fashion Mall?
Nearby stores include Finish Line for shoes and fashion accessories, Forever 21 for clothing, and Dillard's department store, all located within Sooner Fashion Mall.
Are there beauty salons near JCPenney Norman for a complete shopping and pampering experience?
Yes, nearby beauty salons include Instyle Salon inside JCPenney, Natural Nails spa, and Milani Beauty Salon.
Where can I find eyewear and eye care near JCPenney Norman?
Nearby options for eye care and eyewear include Powers Eye Care and Visionworks, both providing optometrist and eyewear services.
What restaurants are close to JCPenney in Norman for dining before or after shopping?
You can visit El Chico Cafe, a Tex-Mex and Mexican restaurant located near JCPenney for a tasty meal.