Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Zanesville, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
515 reviews
5 stars
254
4 stars
157
3 stars
57
2 stars
28
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised the helpfulness and friendliness of employees, there were notable complaints about rudeness from specific staff members.
Product Selection
Customers appreciated the variety of items available, especially in clothing and accessories, but some noted issues with limited stock and poor selection in certain categories.
Pricing
Many reviews highlighted good sales and deals, but some customers felt regular prices were high and not competitive.
Store Experience
Overall, the store was described as clean and organized, but there were complaints about long wait times at checkout and insufficient open registers.
Salon Services
The salon received positive feedback for its services, with several customers recommending specific stylists for their excellent work.
- KDKristopher DrevvSep 20, 20252.0Old man at the checkout was very pushy to get a jc penny credit card and got rude after I declined will never return
- MHMindy HillSep 14, 20254.0We didn't find a dress for homecoming for my daughter, but everyone is always really polite.
- SFStephen FillmanJul 5, 20204.0Always able to find good buys.
- THTim HillFeb 27, 20205.0Great staff very friendly and helpful
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Zanesville offer?
JCPenney in Zanesville offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Zanesville?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Zanesville offer curbside pickup?
Yes, JCPenney offers curbside pickup at their Zanesville location.
What brands can I find at JCPenney Zanesville?
You can find national brands and private labels such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at JCPenney in Zanesville.
Is the JCPenney store in Zanesville wheelchair accessible?
Yes, the store has wheelchair accessible entrances for customers.
What payment methods are accepted at JCPenney in Zanesville?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks; cash is not required.
Where is JCPenney located in Zanesville?
JCPenney is located at 3575 Maple Ave, Colony Square, Zanesville, OH 43701.
Are there other shopping options near JCPenney in Zanesville?
Yes, near JCPenney you can visit stores like Spirit Halloween for costumes, Shoe Carnival for additional footwear options, and Five Below for discount shopping.
Can I visit entertainment and dining venues near JCPenney in Zanesville?
Yes, you can visit Colony Square Mall for shopping and cinema, and Charleys Philly Steaks for a meal, both located near JCPenney.
If I’m shopping at JCPenney, what beauty and wellness services are available nearby?
Nearby, you can find Nails 3000 for beauty salon services and Regis Salons for hair care treatments, making it convenient for your beauty needs.