Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Youngstown, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,169 reviews
5 stars
666
4 stars
274
3 stars
129
2 stars
46
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude or unhelpful interactions.
Sales and Prices
Customers appreciate the sales and coupons available, but many feel that prices are still too high, even during promotions.
Store Cleanliness
The cleanliness of the store is noted positively by some, while others report dirty restrooms and unkempt areas.
Product Selection
There are comments about a good selection of products, but also concerns about limited options, particularly for men's clothing.
- GYGayle Young4 days ago5.0My favorite store. Lots of good clearance deals and always having sales.
- TMTim MooreDec 20, 20251.0Horrible. Came to get pictures with family sat around waiting 30 mins past appointment then family who went to eat dinner came back and took our spot. The photographer blamed his employees for talking too much for the reason being soo far behind. Then photographer wanted to argue with us so good job jcpenny for hiring horrible employees
- CCCraig CampbellDec 19, 20254.0Great coupons. I found Skechers slip in shoes in clearance for $35 ! Great deal.
- CCCaitlyn Zeigler (Cait)Dec 14, 20251.0They don’t limit sales prices! There was a Bella 4-ct air fryer on sale for $34.99 and it rang up as $59.99. I showed the sales associate the signage and she still wouldn’t honor the price. Then I said I didn’t want it and she pushed opening a charge card to get it to that price. The door buster said NOTHING about opening a charge to get it for that price. I did not buy the air fryer and I walked out bc you probably wouldn’t honor any other sales either.
- PPphillipDec 13, 20254.0Great sales and coupons in this store! Good store manager who is available and involved in the store operations on a regular basis!
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Youngstown, OH?
JCPenney in Youngstown is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is JCPenney located in Youngstown?
It is located at 7401 Market St, Southern Park Mall, Youngstown, OH 44512.
What types of products does JCPenney in Youngstown offer?
They offer a wide selection including men’s, women’s, and kids’ apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer online shopping or app ordering?
Yes, you can shop through the JCPenney App available on the Apple App Store or visit their website for online orders and deals.
What payment methods does JCPenney in Youngstown accept?
They accept American Express, Discover, Mastercard, Visa, and checks.
Is there curbside pickup available at JCPenney Youngstown?
Yes, JCPenney offers curbside pickup at this location.
Is JCPenney Youngstown accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Which nearby stores can I visit after shopping at JCPenney in Southern Park Mall?
Nearby stores include Sephora inside JCPenney for beauty needs, Victoria's Secret for lingerie and women's clothing, and Hollister Co. for men's and women's apparel.
Are there dining options close to JCPenney at Southern Park Mall?
Yes, Chick-fil-A and Buffalo Wild Wings are nearby restaurants where you can grab a meal before or after shopping.
Where can I get fitness or personal care services near JCPenney in Youngstown?
Planet Fitness gym is nearby for workouts, and salons like FVDE Barbershop and Excalibur Barber Grooming Lounge offer grooming and beauty services.