Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Youngstown, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,159 reviews
5 stars
662
4 stars
272
3 stars
129
2 stars
45
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Pricing
Customers appreciate the good prices and sales, but some feel prices are too high, even during promotions.
Store Cleanliness
Store cleanliness received positive feedback, though some noted issues with dirty restrooms and unclean areas.
Product Selection
Customers enjoyed the variety of products available, particularly in clothing and baby items, but some mentioned a sparse selection.
Checkout Experience
Long wait times at checkout and issues with applying discounts were common complaints.
- RDRick DaleNov 9, 20255.0Nice staff, good prices đź‘Ť
- CSCampbell StevenAug 27, 20254.0They always have good coupons and good clearance.
- PMPatricia Ann MorrisAug 9, 20255.0Great store, fantastic prices.
- WEWalter EverlyJul 30, 20255.0Always worth the drive!
- MHMichelle HicksJul 9, 20254.0At first the young man that waited on me seem very unapproachable but I began a cheerier conversation with him he got better.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Youngstown, OH?
JCPenney in Youngstown is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is JCPenney located in Youngstown?
It is located at 7401 Market St, Southern Park Mall, Youngstown, OH 44512.
What types of products does JCPenney in Youngstown offer?
They offer a wide selection including men’s, women’s, and kids’ apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney offer online shopping or app ordering?
Yes, you can shop through the JCPenney App available on the Apple App Store or visit their website for online orders and deals.
What payment methods does JCPenney in Youngstown accept?
They accept American Express, Discover, Mastercard, Visa, and checks.
Is there curbside pickup available at JCPenney Youngstown?
Yes, JCPenney offers curbside pickup at this location.
Is JCPenney Youngstown accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Which nearby stores can I visit after shopping at JCPenney in Southern Park Mall?
Nearby stores include Sephora inside JCPenney for beauty needs, Victoria's Secret for lingerie and women's clothing, and Hollister Co. for men's and women's apparel.
Are there dining options close to JCPenney at Southern Park Mall?
Yes, Chick-fil-A and Buffalo Wild Wings are nearby restaurants where you can grab a meal before or after shopping.
Where can I get fitness or personal care services near JCPenney in Youngstown?
Planet Fitness gym is nearby for workouts, and salons like FVDE Barbershop and Excalibur Barber Grooming Lounge offer grooming and beauty services.