Business Details
About
Jewelry Store
Thom Duma Fine Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
5.0
1,272 reviews
5 stars
1,250
4 stars14
3 stars2
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive staff, highlighting their willingness to go above and beyond to assist.
Expertise
The team demonstrated exceptional expertise in jewelry selection and repairs, with many customers noting their helpful guidance and professional advice.
Store Atmosphere
The store was described as elegant and welcoming, creating a pleasant shopping experience for customers.
Quality Products
Customers expressed satisfaction with the quality of jewelry and repairs, often exceeding their expectations.
Online Experience
Recent improvements in the online ordering process were noted, although some customers experienced initial concerns regarding verification procedures.
- SCSydney Clemens2 days ago5.0My fiancée and I had a wonderful experience working with Karl! He was incredibly helpful during the process of looking for our wedding bands. We would highly recommend requesting Karl to assist any individual and or couple when looking for the perfect ring!
- HCHolly Ceci2 days ago5.0Sherene is a fabulous salesperson! She patient, personable, kind, and knowledgeable. It feels like talking to a good friend when Sherene helps you select beautiful jewelry or a Rolex. Bonus: she is beautiful and smells amazing!
- SASarah ArquillaJan 2, 20265.0Danielle was incredibly helpful when I needed to have my wedding and engagement bands sized while living out of state. From the very beginning, her communication was excellent—timely, clear, and reassuring. She made a situation that could have easily felt uncomfortable (trusting someone from states away with such valuable, sentimental items) feel seamless and stress-free. Her professionalism, kindness, and attention to detail truly stood out. I’m so grateful for her help and highly recommend working with her!
- NMNicholas MillerDec 29, 20255.0Thom Duma Fine Jewelers is absolutely outstanding! The store is beautiful—elegant, welcoming, and filled with stunning fine jewelry displays that make browsing a real pleasure. I recently brought in a watch that two other local jewelers had turned away, saying it couldn’t be repaired. The team at Thom Duma not only took on the challenge but fixed it perfectly with great expertise and care. The service was friendly, professional, and efficient from start to finish. If you’re in the market for fine jewelry, engagement rings, watches, or any repairs, I highly recommend stopping by Thom Duma Fine Jewelers in Warren. You won’t be disappointed—their skill and customer service set them apart!
- SBSandra BauerDec 18, 20255.0I recently had the pleasure of dealing with Karl Schmidt. I was looking for a wedding band to enhance my vintage engagement ring. He found the perfect diamond band that I just absolutely love!!! He was so patient with me and no pressure to make a sale. All of the staff at Thom Duma were amazing. If you are looking for a gift for yourself or someone else please don't hesitate to see Karl as he will take very good care of you. This is the only jewelry store I will ever go to again!!!
Frequently Asked Questions About Thom Duma Fine Jewelers
What types of jewelry can I purchase at Thom Duma Fine Jewelers?
You can purchase engagement rings, wedding bands, diamonds, earrings, necklaces, bracelets, and rings.
Does Thom Duma Fine Jewelers offer watch services?
Yes, Thom Duma Fine Jewelers is an official Rolex retailer and provides sales and maintenance services for Rolex watches.
What are the store hours for Thom Duma Fine Jewelers?
The store is open Tuesday through Saturday from 10:00 AM to 5:00 PM and closed on Sundays and Mondays.
Does Thom Duma Fine Jewelers provide jewelry repair and cleaning services?
Yes, they offer jewelry repair, appraisals, custom jewelry design, gold and jewelry buying, and jewelry cleaning services.
Can I have my jewelry appraised at Thom Duma Fine Jewelers?
Yes, jewelry appraisals are one of the services provided at Thom Duma Fine Jewelers.
Do they offer pickup and delivery services?
Yes, Thom Duma Fine Jewelers offers delivery and same-day delivery services for customer convenience.
Where is Thom Duma Fine Jewelers located?
They are located at 115 West Market Street, Warren, Ohio, 44481, USA.
Which nearby places can I visit around Thom Duma Fine Jewelers?
Nearby attractions include Eastern Gateway College, Downtown Grooming Lounge, and the Courthouse Square Warren, Ohio – a historical landmark and monument.
Is there a convenient place to enjoy food or drinks near Thom Duma Fine Jewelers?
Yes, Modern Methods Brewing Company and Beautiful Whirl'd are nearby spots where you can enjoy drinks and meals before or after your visit.
Are there any legal or professional services near Thom Duma Fine Jewelers?
Yes, nearby you will find legal services like Fowler & Goodman and Fowler, Goodman & O'Brien, as well as professional services such as Sound United Podcast Studio and Mayling Photography.