kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 400 South Wilson Rd, Sunbury, OH 43074, or contact us at (740) 965-4781.
Frequently Asked Questions About Kate Spade Outlet
Does the Columbus Tanger Outlets location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Columbus Tanger Outlets location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Columbus Tanger Outlets location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Columbus Tanger Outlets location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
<br/>
• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products does Kate Spade Outlet in Sunbury offer?
Kate Spade Outlet offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, combining joy and modern sophistication for chic everyday style.
What are the store hours for Kate Spade Outlet in Sunbury?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on November 28 from 6:00 AM to 9:00 PM.
Can I pick up my online order at the Kate Spade Outlet store?
Yes, you can pick up your BOPIS order at the store. You'll receive an email when your order is ready, typically within three hours, and you have up to 48 hours to pick it up.
Does the Kate Spade Outlet accept returns or exchanges for online purchases?
Items purchased online can be returned or exchanged at any Kate Spade New York specialty shop, excluding airport and department stores, within 30 days of receipt.
Which payment options are accepted at the Kate Spade Outlet?
The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa for payment.
Does Kate Spade Outlet offer price adjustments?
Items bought at full price and still in stock are eligible for a one-time price adjustment within 7 days if marked down; final sale and promotional purchases are excluded.
Are there other shopping options near Kate Spade Outlet?
Yes, nearby stores include Under Armour Factory House for sportswear, Bath & Body Works for beauty products, and SKECHERS Factory Outlet for shoes and accessories.
What transportation options are available near Kate Spade Outlet?
Tanger Columbus / Tangercolumbus2 offers transportation and limo services nearby, helping customers easily access the outlet.
Are there food options close to Kate Spade Outlet?
Yes, Subway sandwich shops and Rise Pies pizza restaurant are nearby, perfect for grabbing a meal before or after shopping.
Does the Kate Spade Outlet provide a luxury shopping experience?
Yes, the store offers unique styling, personal shopping, and a luxury retail experience for a polished and chic visit.