Business Details
About
Outlet StoreClothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreExpress
Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 400 South Wilson Rd..
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.4
315 reviews
5 stars
207
4 stars
64
3 stars
25
2 stars
7
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude or unprofessional behavior from certain associates.
Product Quality
Customers appreciated the variety and quality of clothing available, though some noted higher prices compared to other outlets.
Shopping Experience
Overall shopping experiences were positive, with many customers enjoying the store's cleanliness and organization, but some reported negative experiences due to poor service.
Value for Money
Several reviews highlighted good deals and discounts, making it a favorable shopping destination for budget-conscious customers.
Store Environment
The store environment was generally described as pleasant and well-maintained, contributing to a positive shopping atmosphere.
- MMMarkOct 22, 20253.0A lot of friendly staff, but the stuff they make just doesn't last.
- CDCasandra DavisOct 20, 20255.0We had a great time family shopping!!!!
- TTTSJan 25, 20232.0Nah, not worth your time.
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Tanger Outlet – Columbus hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days of purchase for items bought at Express Factory Outlet stores only. Items from Express or Express Men stores or online purchases cannot be returned here. Some items require original tags attached for refunds or exchanges.
Where can I purchase an Express gift card?
Gift cards are available for purchase at Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Factory Outlet hiring at the Sunbury location?
To view and apply for open positions, please visit https://www.express.com/g/careers/.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, or suggestions.
Can I return online orders to the Express Factory Outlet store?
Online orders can be returned or exchanged within 30 days at any Express store but not at Express Factory Outlet stores.
What sizes are available at Express Factory Outlet?
Sizes range from 00-14 and XS – XL for women's clothing, and XS-XXL for men's clothing with various pant and jacket sizes available.
What are the operating hours of Express Factory Outlet in Sunbury, OH?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of payment does Express Factory Outlet accept?
Express Factory Outlet accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC payments and debit cards are also accepted; cash-only payments are not required.
Which nearby stores can I visit along with Express Factory Outlet for a complete shopping experience?
Nearby stores include Tommy Hilfiger, J.Crew Factory, Calvin Klein, Michael Kors Outlet, and Bath & Body Works, offering a variety of men's and women's clothing, fashion accessories, and beauty products.
Are there nearby dining options close to Express Factory Outlet?
Yes, you can enjoy a meal at nearby Rise Pies, a pizza restaurant, or grab a quick snack at Auntie Anne's bakery and fast food restaurant located nearby.
What other fashion-related stores are located near Express Factory Outlet in Sunbury?
Nearby fashion stores include Maurices, Charlotte Russe, Lane Bryant, Hot Topic, francesca's, The Children's Place, The Buckeye Corner, and PUMA, offering diverse clothing and accessories.