Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Steubenville, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
So I took my wife shopping the other day and I despise going so I let my wife do her thing and I usually just wait in the car. Well I needed to use the restroom so went inside the store. There was an older lady I believe her name was martha,she stated that she would be done cleaning the men's room shortly but there was nothing short about it,maybe if she actually was cleaning it instead of telling me how she just started this job ,how disgusting this store is , also that they won't supply her with cleaning supplies so she's just using a rag(used)and water.
BD
Barb Devitt
Dec 15, 2025
3.0
Sad. A ghost of its former self
LJ
lisa johnson
Nov 12, 2025
4.0
They were having internet issues that affected their service.
MJ
Melody Janes
Nov 11, 2025
2.0
My experience every time I have been there is it's difficult to find a open cash register and anyone willing to help you. Not very good customer service.
JCPenney is located at 100 Mall Dr, Unit B, inside Fort Steuben Mall, Steubenville, OH 43952.
What are the store hours for JCPenney in Steubenville?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of products can I find at JCPenney Steubenville?
You can find a variety of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup for customer convenience.
What payment methods does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney wheelchair accessible and does it have public restrooms?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available for customers.
Can I shop at JCPenney through a mobile app?
Yes, you can shop using the JCPenney App available on the Apple App Store, which offers shopping and coupons.
Are there places to eat near JCPenney at Fort Steuben Mall?
Yes, nearby dining options include 3 Bad Hombres (a Mexican restaurant), A Touch of Elegance Bakery & Cafe, and Eat'n Park, which serve a variety of meals and snacks.
What other stores can I visit near JCPenney for shoe shopping?
Near JCPenney, you can shop for shoes at Shoe Dept. Encore, Payless ShoeSource, and Hibbett Sports, offering a range of footwear options.
Are there any beauty salons close to JCPenney for a hairstyling appointment?
Yes, nearby beauty salons include MasterCuts and SMARTSTYLE, both offering hair and beauty services.
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