Madewell

Reviews

• LM

  L Mcclain

  Dec 26, 2025
  1.0
  Terrible customer service. A bunch of pretty young women standing around ignoring customers. I got so fed up I stood in the store and ordered the jeans I liked online. I suppose they think I'm too old to shop there. Really irked by the whole experience.
• KA

  Kathleen Atwater

  Nov 12, 2025
  5.0
  I really enjoy shopping at Madewell!! They are friendly & helpful, with finding needed size or fit. Also offering opinions when wanted.
• LL

  Lisa

  May 26, 2025
  5.0
  Looking for a new pair of jeans ask for Taylor. She was helpful, knowledgeable and great style ! Taylor made my shopping experience at Madewell a 5+++ stars. Thank you Taylor I will be back for my next shopping adventure.
• DS

  Derrick Stephens

  Nov 3, 2023
  5.0
  I discovered this store a few months ago and am so glad I did! Great selection of stylish and quality (the name rings true) clothing for men and women, and the staff are all extremely friendly, knowledgable, and helpful; they know their products and they understand fashion. The store manager, Anna, is absolutely wonderful! I don't normally enjoy shopping for clothes and tend to order most of my clothing online, but the Cleveland Madewell store has started to make me re-think my shopping habits. Would recommend to anyone who's looking to build a timeless, yet fashionable wardrobe with a no-stress shopping experience.
• DW

  Daniel Waller

  Dec 4, 2021
  5.0
  Expensive but things of good quality