Brand Certified
JCPenney
4.1(1265 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
3675 Stone Creek Blvd, Northgate, OH
45251, United States
Certified by JCPenney • Feb 22, 2026
(513) 245-9800
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/oh/northgate/clothing-stores-northgate-oh-2943.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Northgate, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
1,265 reviews
5 stars
644
4 stars
324
3 stars
169
2 stars
56
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and unhelpful interactions.
Product Quality
Customers generally appreciate the quality of clothing and variety available, though some expressed dissatisfaction with specific items and sizing.
Sales and Discounts
Many customers enjoyed the great deals and discounts offered, making shopping at the store appealing.
Store Experience
The store is often described as clean and well-organized, but issues with long checkout lines and limited staff availability were noted.
- ARamandam reddingFeb 13, 20261.0Got my hair done here and it was a horrible experience. 1st I had a Groupon discount the girl said she doesn’t take them because she a master stylist I still booked think that means she knows what she doing. She did highlight and low lights I ask her are you going to be able to see my root she said no after 3 hour you could still see roots she said make another appointment for her to fix I did that on Thursday. When I got there she had another stylist and her discuss how to fix hair. We agreed she would put color and blend it through my hair 21/2hours it looks worse then it did the 1st time. Just sloppy work I paid 190 dollars for headache. 1st picture are 1st try 2nd of pics are 2nd try. Never in my life have I been this upset about hair.
- CSCarmen SchwartzJan 16, 20265.0I went to the salon, Shay is simple amazing
- JHJason harrisJan 9, 20265.0they helped my mom find a really petite pair of pants that fit her. it was amazing customer service. The employee was fantastic. the clothes fit. great store. Necrophantom
- TLTony LujanDec 27, 20255.0Great deals!
- SSSteve SpicherDec 25, 20255.0Great selection of women's clothing and accessories. Sales personnel are very helpful and knowledgeable.
Frequently Asked Questions About JCPenney
What type of products can I find at JCPenney in Northgate, OH?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home goods, and beauty products including skincare and makeup at JCPenney Northgate, OH.
What are the store hours for JCPenney at Northgate?
JCPenney Northgate is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Northgate offer curbside pickup?
Yes, JCPenney Northgate offers curbside pickup along with in-store shopping.
Which payment methods are accepted at JCPenney in Northgate?
JCPenney Northgate accepts American Express, Discover, MasterCard, Visa, and checks. Cash is not required exclusively.
Is the JCPenney store in Northgate wheelchair accessible?
Yes, JCPenney Northgate has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I shop for at JCPenney Northgate?
You can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at JCPenney Northgate.
Are there beauty and salon services near JCPenney Northgate?
Yes, nearby you can visit Sephora inside JCPenney and the JCPenney Salon for beauty and salon services.
What other shopping options are available near JCPenney Northgate for clothing?
Near JCPenney Northgate, you can find retailers like Marshalls, Lane Bryant, Old Navy, rue21, and Justice, offering a variety of clothing options.
Where can I find dining options near JCPenney Northgate?
Dining near JCPenney Northgate includes LaRosa's Pizzeria, Fusion Wok India, and The Curry Stop for diverse food choices.
How can nearby tire and automotive services help me during a visit to JCPenney Northgate?
If you need automotive or tire services while shopping, AAA Bob Sumerel Tire & Service and Bob Sumerel Tire & Service (Colerain) are conveniently nearby for repairs and maintenance.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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