Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Northgate, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,261 reviews
5 stars
642
4 stars
323
3 stars
169
2 stars
56
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unhelpful or rude interactions.
Product Selection
Customers appreciated the variety of clothing and accessories, but some noted limited availability in specific sizes and styles.
Sales and Deals
Many customers enjoyed the frequent sales and great deals, contributing to a positive shopping experience.
Store Cleanliness
The store was generally reported as clean and well-organized, enhancing the shopping experience.
Checkout Experience
Long wait times at checkout were a common complaint, with suggestions for more staff to handle busy periods.
- JHJason harris2 days ago5.0Lay their help my mom find a really petite pair of pants that fit her. it was amazing customer service. The employee was fantastic. the clothes fit. great store. Necrophantom
- TLTony LujanDec 27, 20255.0Great deals!
- SSSteve SpicherDec 25, 20255.0Great selection of women's clothing and accessories. Sales personnel are very helpful and knowledgeable.
- RBRico BookerDec 7, 20255.0Amazing experience with the photography department. They made the photos so much fun
- AAAmberOct 13, 20255.0Clothes look great, deals amazing ā but only Christ gives worth that lasts forever. šš„ ā A bride shopping for her soul
Frequently Asked Questions About JCPenney
What type of products can I find at JCPenney in Northgate, OH?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home goods, and beauty products including skincare and makeup at JCPenney Northgate, OH.
What are the store hours for JCPenney at Northgate?
JCPenney Northgate is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Northgate offer curbside pickup?
Yes, JCPenney Northgate offers curbside pickup along with in-store shopping.
Which payment methods are accepted at JCPenney in Northgate?
JCPenney Northgate accepts American Express, Discover, MasterCard, Visa, and checks. Cash is not required exclusively.
Is the JCPenney store in Northgate wheelchair accessible?
Yes, JCPenney Northgate has a wheelchair accessible entrance and public restrooms.
What exclusive brands can I shop for at JCPenney Northgate?
You can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at JCPenney Northgate.
Are there beauty and salon services near JCPenney Northgate?
Yes, nearby you can visit Sephora inside JCPenney and the JCPenney Salon for beauty and salon services.
What other shopping options are available near JCPenney Northgate for clothing?
Near JCPenney Northgate, you can find retailers like Marshalls, Lane Bryant, Old Navy, rue21, and Justice, offering a variety of clothing options.
Where can I find dining options near JCPenney Northgate?
Dining near JCPenney Northgate includes LaRosa's Pizzeria, Fusion Wok India, and The Curry Stop for diverse food choices.
How can nearby tire and automotive services help me during a visit to JCPenney Northgate?
If you need automotive or tire services while shopping, AAA Bob Sumerel Tire & Service and Bob Sumerel Tire & Service (Colerain) are conveniently nearby for repairs and maintenance.