Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our North Olmsted, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,292 reviews
5 stars
681
4 stars
329
3 stars
159
2 stars
41
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported poor experiences with specific employees.
Product Selection
The store offers a good variety of clothing, especially for kids and plus sizes, but some customers noted limited options in women's and big and tall men's sections.
Sales and Pricing
Customers appreciated the great deals and sales, but some expressed frustration with coupon limitations and inconsistent pricing between online and in-store.
Store Condition
Feedback indicated that the store cleanliness and organization varied, with some customers reporting a messy environment and issues with broken escalators.
Checkout Experience
Several reviews highlighted long wait times at checkout and a lack of cashiers, leading to frustration among shoppers.
- KBKelley BookhardtNov 4, 20252.0They would not price match a sale price that was listed on in their website for the exact same item I was purchasing in store. If it was a few dollars I would not care, but it was a $12 difference. Really ridiculous to not price match items that are on the JCP website!
- ESEric StephensOct 14, 20255.0Late to the party for fall decorations but they had everything I needed and it was sale. The staff was extremely helpful.
- RHRob HoelscherAug 28, 20254.0This store just keeps chuging along. Glad it is still around, nice chance to try things on before buying. Flashback to my childhood in the 70's seeing the Salon, Optical Dept and portrait studio. Where else are those places still inside a department store?
- BRBella RobinsonAug 24, 20252.0I bought two pairs of jeans here and they didn’t take the security tag off of one of them! I even asked to make sure if they did before I left and they said “don’t be stupid, of course I did.” So now why am I sitting here with the one pair that had the tag, still having the security tag on it??? And I can’t even blame them for being busy bc both registers were completely empty with only 7 people in the store.
- MDMegan DeGidioAug 10, 20254.0Good selection of plus size girl clothes.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in North Olmsted, OH?
You can find a variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the JCPenney in North Olmsted, OH.
What are the store hours for JCPenney at Great Northern Mall?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does this JCPenney location offer curbside pickup and free shipping?
Yes, this location offers both free shipping and curbside pickup options for your convenience.
Which payment methods are accepted at JCPenney in North Olmsted?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney store in North Olmsted wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I find beauty products and skincare deals at this JCPenney location?
Yes, explore JCPenney Beauty at this location for skincare, makeup, and beauty deals.
What are some nearby places of interest I can visit near JCPenney at Great Northern Mall?
Nearby places include Sephora inside JCPenney for beauty products, Justice for children's clothing, and the Optical store for eyewear and optician services.
Are there other clothing and shoe stores near JCPenney at Great Northern Mall?
Yes, nearby stores include Rondinelli Tuxedo Company, Sears, New York & Company, Rainbow Shops, Hype Sneakers and Streetwear, Aéropostale, SKECHERS Retail, Vans, and American Eagle Outfitters.
Where can I find food or dining options close to JCPenney at Great Northern Mall?
Nearby dining options include Villa Italian Kitchen, a pizza restaurant, and Fortune's Cookies, a bakery and candy store.
Is there a way to get cash or Bitcoin nearby when I visit JCPenney at Great Northern Mall?
Yes, there are Bitcoin ATMs nearby like LibertyX Bitcoin ATM and Bitcoin Depot, where you can access financial services and currency exchange.