Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Niles, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
990 reviews
5 stars
526
4 stars
240
3 stars
133
2 stars
36
1 star
55
What are people saying?
AI-generated from recent customer reviews
Salon Services
Customers praised the salon staff for their skills and friendly service, with many expressing satisfaction with their haircuts.
Customer Service
Feedback on customer service was mixed; while some staff were noted as friendly and helpful, others were described as rude or unprofessional.
Store Condition
Several reviews mentioned the store's appearance as lacking, with low stock and a disorganized feel, leading to a negative shopping experience.
Pricing and Sales
Customers appreciated the sales and discounts available, but some felt that prices were still high despite promotions.
Product Selection
Many customers expressed disappointment with the limited selection of merchandise, particularly in specific departments like plus sizes and children's clothing.
- FSFaith SchreckenghostNov 3, 20255.0Great store
- EFEllen FornearOct 17, 20255.0Of of course we went in there to buy something else that wasn't available so we stopped down at the salon just to see if we could get our haircuts. Lara was the only one in the shop and she stated that she wouldn't have time for both of us but she could fit my friend in. She did everything that my friend wanted to her hair and even suggested some wonderful products. I got to watch my friend get her haircut and then I asked Lara if she had time to do mine. My hair is always been long and straight and thick. She thinned my hair out beautifully and feathered it back and shaped it around my face! I absolutely love it, and her and will be back, for trims!!! Lara! She was "old school" and I'm just telling you that I've never been more pleased with a haircut in my life!!! 5⭐
- TSTerri SoukenikSep 30, 20251.0Change of opening hours from 10 to 11 checked last week said 10 now its 11 and they were very rude about it
- CHCarla HeathmanSep 30, 20255.0I had been given a pretty bad hair cut from my previous regular salon and decided to go somewhere else. I was so fortunate to have Tammy cut my hair and she was able to achieve a miracle with what I had left. I now have a beautifully cut style which is easy to manage. Jcpenney will now be the salon which I will be returning
- SHSharyn HellmanSep 24, 20254.0It was nice to find a store still open, although by sitting out in front of the store I thought it was gone because it looked so dark inside and there was nothing in their display windows. I had to Google it to see if their location was still even there. There were only a few cars outside in the parking lot at the mall where they were located and there's also a main entrance by there, so I almost didn't even try to go in. The store inside had a decent selection, but to get any sale prices you had to spend so much money and their prices for clothing was ridiculous. They had quite a but of clearance clothing for next to nothing, though, so that's where I did my shopping, and I got some great buys.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Niles, OH offer?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, beauty products, and more.
What are the store hours for JCPenney at Eastwood Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer in-store shopping and curbside pickup?
Yes, JCPenney offers both in-store shopping and curbside pickup for customer convenience.
Which payment methods are accepted at JCPenney in Niles, OH?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa cards.
Is the JCPenney store in Niles wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Where is JCPenney located within Niles, OH?
JCPenney is located at 5555 Youngstown-Warren Rd inside the Eastwood Mall in Niles, OH 44446.
What nearby stores can I visit along with JCPenney at Eastwood Mall?
Nearby stores include Kay Jewelers, Shoe Dept. Encore, rue21, Old Navy, and American Eagle Store, offering a variety of shopping options for jewelry, shoes, and clothing.
Are there places to eat or grab coffee near JCPenney at Eastwood Mall?
Yes, you can enjoy treats and coffee at nearby Mrs. Fields bakery and Starbucks cafe within Eastwood Mall.
What family-friendly attractions are near JCPenney at Eastwood Mall?
The Eastwood Mall Playground and Eastwood Mall Aquarium are nearby, offering fun recreational and educational activities for families visiting the area.
If I need health or beauty services near JCPenney, where should I go?
You can visit nearby Fiesta Salons for hair and beauty services, DentalWorks for dental care, or Dr. Renee Peterson for optometry services, all located near Eastwood Mall.