kate spade new york is all about joy and modern sophistication. That's why we're the ultimate destination for purses, work totes, bucket bags, shoulder bags (and more!) that inject chic, polished ease into your everyday style. Our stores provide a luxury retail experience, offering unique styling and personal shopping. Drop in to see and shop the latest, from handbags to wallets, shoes, earrings and more. Visit us at 616 Premium Outlets Dr, Monroe, OH 45050, or contact us at (513) 539-4680.
Frequently Asked Questions About Kate Spade Outlet
Does the Cincinnati Premium Outlets location accept online returns?
Items purchased on Katespade.com may be returned or exchanged at a Kate Spade New York specialty shop (excluding airport and department stores).
Does the Cincinnati Premium Outlets location accept online exchanges?
If you would like to exchange an item, you may do so free of charge within 30 days of receipt. All items are eligible for exchange in any Kate Spade New York specialty shop. Exchanges for select handbags, shoes, wallets and clothing items may be initiated online.
Does the Cincinnati Premium Outlets location offer price adjustments?
Items purchased at full price, that are still in stock, are eligible for a one-time price adjustment if the item has been marked down within 7 days of the original date of purchase.
Final sale or items purchased using a promotion code or other discount aren't eligible for a price adjustment. See the specific promotion terms and conditions details.
For in-store purchases, please take your original receipt in to the store within 7 days of the original purchase date.
Does the Cincinnati Premium Outlets location offer warranty returns?
For all manufacturing defects, we invite you to bring your item back to one of our shops. If you do not have a shop near you, please contact our customer service team and we will be happy to assist you. Please have your original proof of purchase when you call, email or stop by. If you choose to contact customer service via e-mail, please include:
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• Style number (can be found on the white tag inside the product)<br/>
• Photos of the item clearly showing the problem<br/>
• A copy of the proof of purchase (original receipt, gift receipt, or online order number)
How do I pick up my BOPIS (buy online pickup in store) order?
• When can I pick up my purchase?<br/>
You will receive an email when your order is ready for pickup, typically within three hours. If you ordered before 1 pm, your order will be ready for pick up the same day. If not, your order will be ready the next morning after store opening.<br/>
• What information do I need to pick up my order?<br/>
A copy of your order confirmation (on your phone is fine) and one of the following: a valid driver's license or passport.<br/>
• Where do I go when I arrive ?<br/>
Let any available associate know you are picking up an order and your items will be brought to the checkout counter, where your purchase can be completed.<br/>
• How long will the store hold my order for?<br/>
You have up to 48 hours to pick up your order. You can reach out to the store directly if you need to request an extension.<br/>
• I can't pickup my order right away. Can I request an extension?<br/>
Yes, you can reach out to the store to let them know what day and time is best for you to pick up your order. If you can't make it at all, our team can offer you other delivery options.<br/>
• How can I cancel or return my order?<br/>
If you would like to cancel or return your order, please refer to our return policy.
Do you accept Klarna in store?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
What types of products does Kate Spade Outlet offer?
Kate Spade Outlet offers purses, work totes, bucket bags, shoulder bags, wallets, shoes, earrings, and more, providing chic and polished fashion accessories and clothing.
Where is the Kate Spade Outlet located?
It is located at 616 Premium Outlets Dr, Monroe, OH 45050.
What are the Kate Spade Outlet store hours?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM, with special holiday hours on certain dates.
Does Kate Spade Outlet accept in-store returns for online purchases?
Yes, items purchased online may be returned or exchanged at any Kate Spade New York specialty shop, including this outlet (excluding airport and department stores).
How do I pick up my Buy Online Pickup In Store (BOPIS) order?
You will receive an email when your order is ready for pickup, typically within three hours. Bring your order confirmation and a valid ID to the store's checkout counter to complete your purchase. Orders are held for 48 hours, and extensions can be requested by contacting the store.
What payment options are accepted at Kate Spade Outlet?
The store accepts American Express, Cash, Discover, Klarna, Mastercard, PayPal, and Visa.
Can I use Klarna to pay in-store at Kate Spade Outlet?
Yes, you can set up Apple Pay or Google Pay using the Klarna digital credit card created on the Klarna app. For stores accepting these, Klarna payments work like any other contactless payment.
What nearby stores can I visit along with Kate Spade Outlet at Cincinnati Premium Outlets?
You can also visit nearby stores such as J.Crew Factory, Jared (jewelry store), and Justice (children’s clothing). These offer a variety of fashion and accessories to complement your shopping experience.
Are there nearby shoe stores close to Kate Spade Outlet?
Yes, nearby shoe stores include Asics Retail Store, SKECHERS Factory Outlet, Johnston & Murphy, and Clarks Bostonian Outlet, making it convenient to shop for footwear in the same outlet area.
What nearby specialty stores can I explore around Kate Spade Outlet?
Nearby specialty stores include Jared for jewelry, Bath & Body Works for beauty products, and Lindt Chocolate Shop for desserts, allowing you to enjoy diverse shopping options in one visit.