DSW Designer Shoe Warehouse

4.1
178 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
7291 Mentor Ave., Mentor, OH
44060, United States

Hours

Reviews

4.1
178 reviews
5 stars
94
4 stars
42
3 stars
23
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the helpfulness and friendliness of staff, there were also complaints about poor service and lack of engagement.

Selection Variety

Customers appreciated the wide selection of footwear, but some noted limited options in specific sizes and styles, particularly for men's shoes.

Pricing

Prices were frequently described as high, with some customers finding good deals in the clearance section, while others felt the overall pricing was not competitive.

Store Environment

The store was generally noted to be clean and well-organized, making for a pleasant shopping experience.
  • CU
    Carol Usay
    Dec 8, 2025
    3.0
    I could not find anything that I liked helpful staff but nothing that I liked.
  • JM
    Jose Millan
    Nov 29, 2025
    5.0
    It was great,and cheaper then what I thought...and very good service...it sure was
  • HV
    Hebdeba V
    Sep 26, 2025
    5.0
    The wonderful lady that was working there was full of knowledge and helped me out so much that I was in and out within 10 minutes. Great employees and great selection of footwear
  • YM
    Yolanda Marie
    Sep 2, 2025
    5.0
    Great selection and awesome customer service!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products does DSW Designer Shoe Warehouse offer?

DSW offers a wide selection of designer shoes for men, women, and kids, including brands like Nike and Cole Haan. The store also sells handbags, jewelry, and fashion accessories.

What are the store hours for DSW Designer Shoe Warehouse at Points East Shopping Center?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.