Brand Certified
JCPenney
4.0(1025 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
658 Richland Mall, Mansfield, OH
44906, United States
Certified by JCPenney • Mar 01, 2026
(419) 529-9616
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/oh/mansfield/clothing-stores-mansfield-oh-2678.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mansfield, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
1,025 reviews
5 stars
471
4 stars
264
3 stars
186
2 stars
42
1 star
62
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer service experiences varied, with some praising friendly and helpful staff, while others noted issues with attentiveness and efficiency.
Store Condition
The store was generally reported as clean and well-stocked, but some customers mentioned it felt dated and unorganized.
Pricing
Customers expressed mixed feelings about pricing, with some finding good deals and sales, while others felt prices were high.
Inventory Issues
Several reviews indicated disappointment with the selection of items, particularly in specific departments like kitchenware and shoes.
- CBCheryl BeckJan 12, 20261.0Just moved here from AZ and went to JCP today for something specific in the kitchenware dept and was totally disappointed in what they don't have in the store - No kitchen gadgets or anything of the sort.
- MMMariaJan 6, 20263.0JCPenney used to be the go to store of the day. Their prices are not great and the staff doesn't go out of their way to do much of anything but stand in chat with each other
- RDRoger DeGarmoDec 30, 20255.0Had a bit of wait time with my hotel in the area. Decided to go to the mall and walk around. This store seemed super clean and overall well stocked. Josiah greeted me while I roamed around and checked me out when I found some deals. I worked at JCP in the past, and I think he beat my customer service!
- S2Streetglide 2011Dec 9, 20255.0High price for everything.
- ACAndi CrawfordDec 6, 20255.0They always have sales and friendly staff
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Mansfield, OH?
JCPenney offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. You can also find national and private brands such as Liz Claiborne, Okie Dokie, and St. John s Bay.
What are the operating hours for JCPenney in Mansfield, OH?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, on Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Mansfield offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup services for your convenience.
Is the JCPenney location at Richland Mall accessible for customers with disabilities?
Yes, this JCPenney store has a wheelchair-accessible entrance and public restrooms to accommodate customers with disabilities.
What payment methods are accepted at JCPenney Mansfield?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Can I shop at JCPenney Mansfield through a mobile app?
Yes, you can shop using the JCPenney App available on the Apple App Store, which offers shopping coupons and a convenient online shopping experience.
What nearby beauty and salon services are available around JCPenney Mansfield?
Nearby beauty services include SEPHORA inside JCPenney, Demaja's Salon Loft, MasterCuts hair salon, Aesthetic Lookz i-Browz, Nail World, and J J Nails, offering a range of beauty and spa services you can visit before or after shopping.
What dining options are available near JCPenney in Richland Mall?
Nearby dining options include Oriental Express (Chinese/Asian cuisine), Just In Queso (Mexican/Tex-Mex), WipWop (sandwich shop), and China Buffet, great for grabbing a meal before or after your shopping trip.
Are there other retail stores near JCPenney Mansfield for more shopping variety?
Yes, near JCPenney you’ll find Hot Topic, Journeys, Amy's Hallmark Shop, Spencer's, Claire's, and Addicted Boutique, offering additional clothing, accessories, gifts, and specialty items.
How can I reach JCPenney in Mansfield, OH, and what should I know about the location?
JCPenney is located at 658 Richland Mall in Mansfield, OH 44906. It is part of the Richland Mall shopping center and offers both in-store shopping and curbside pickup. The store has a wheelchair-accessible entrance and public restrooms for customer convenience.
Brand Certified Facts from JCPenney
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Certified March 01, 2026Yext Knowledge Graph
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