Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lima, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
888 reviews
5 stars
411
4 stars
243
3 stars
134
2 stars
41
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies, with some customers praising helpful employees while others report rude or unhelpful service.
Checkout Experience
Many customers expressed frustration with long wait times and insufficient checkout staff, leading to a poor shopping experience.
Store Cleanliness
The store is generally noted as clean and well-organized, although some customers mentioned issues with clutter and narrow aisles.
Product Selection
Customers appreciate the variety of clothing options and sales, but some expressed disappointment in the availability of specific items.
- BLBarb LuchiniDec 30, 20251.0Sent my order wrong address and won't correct
- MSMichele ShafferDec 14, 20251.0Only one register open in the whole store Dec 14. Unexceptionable, people waiting line for 10 to 15 min. Prices were great though
- GMGabriel MartinezDec 9, 20254.0Guess what I found. A old tv box on the ceiling
- JSJordan SuessNov 29, 20253.0Always pretty hard to get checked out and last time the line was so slow I was able to place my order online and have it shipped for free so I put away what I had picked out and just waiting for it to come within a couple days.
- CGCarl GrossmanNov 10, 20255.0Michael was very courteous and helpful today.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lima Mall?
JCPenney offers a variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Lima, OH?
The store is open Monday to Friday from 11 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does JCPenney in Lima offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at the Lima JCPenney location.
Are there any accessibility features at the JCPenney Lima store?
Yes, this location has a wheelchair-accessible entrance and public restrooms for customers.
What payment options are accepted at JCPenney in Lima?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards.
Which exclusive brands are available at JCPenney Lima?
Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
How can I order from JCPenney online or via app?
You can order through the JCPenney App available on the Apple App Store or visit their website at jcpenney.com.
What nearby shoe stores can I visit along with JCPenney in Lima Mall?
Nearby shoe stores include Finish Line, Foot Locker, and Hibbett Sports, which offer a variety of footwear options.
What nearby attractions can I explore before or after shopping at JCPenney in Lima?
You can visit The Hero Day amusement park and playground for family fun close to JCPenney.
Are there other shopping options near JCPenney in Lima Mall?
Yes, nearby shopping includes Claire's for accessories, Macy's department store, and Victoria's Secret for lingerie and designer clothing.