Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lancaster, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
778 reviews
5 stars
381
4 stars
198
3 stars
119
2 stars
38
1 star
42
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the friendly and helpful staff, highlighting positive interactions during their visits.
Product Variety
Customers appreciated the variety of products available, although some noted that selection could be improved.
Pricing Issues
Several reviews mentioned that prices were perceived as high, with some customers finding better deals online.
Customer Service
Mixed feedback on customer service; while some had great experiences, others reported poor service and issues with store hours.
Store Condition
The store was generally described as clean and organized, but some customers noted clutter and a need for better stocking.
- MWMichelle WalkerDec 22, 20255.0Miss you so much in my home town. Wishing you were still close to Walk into and find that one thing you didn't know you wanted
- RWRandall WinterDec 17, 20255.0Great place with all you’d expect from a department store. They have most everything- like the good ‘ole days. Good quality, reasonable prices with friendly, helpful staff. Lancaster area residents should give this store a try before going out of town.
- AJarthur chabot jrNov 22, 20254.0Helpful staff
- MBMike BrownNov 4, 20255.0Lancaster location was very easy going and understanding. Thank you Diana ! 🙂
- NKnancy kaserNov 4, 20255.0Nice store with a lot of variety! Prices good and sales are a win! So nice to go into a department store inside an existing mall still! Hang on River Valley Mall. Keep staying open JC Penny!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Lancaster, OH?
JCPenney Lancaster offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What are the store hours for JCPenney in the River Valley Mall?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Lancaster offer curbside pickup and in-store shopping?
Yes, JCPenney Lancaster offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at the JCPenney store in Lancaster?
The store accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney in Lancaster wheelchair accessible?
Yes, the JCPenney store in Lancaster has a wheelchair accessible entrance and provides public restrooms.
Where is JCPenney located in Lancaster, OH?
JCPenney is located at 1600 River Valley Cir N inside the River Valley Mall in Lancaster, OH 43130.
Are there any beauty salons near JCPenney in River Valley Mall?
Yes, nearby beauty options include JCPenney Salon, Regis Salon, and A New You Massage Spa, which offer services like skincare, haircare, and massage.
What nearby stores can I visit for additional shopping around JCPenney in River Valley Mall?
Shoppers can visit nearby stores such as Journeys for shoes and fashion accessories, Justice for children's clothing, Hot Topic for women's clothing and accessories, and Old Navy for women and children's apparel.
Are there dining options near JCPenney at River Valley Mall?
Yes, customers can enjoy nearby restaurants like Charleys Philly Steaks, Damon’s Grill, and Rax Roast Beef before or after shopping at JCPenney.
How can I contact JCPenney Lancaster for more information or assistance?
You can reach JCPenney Lancaster by calling their main phone number at +1 740-653-5645 or their toll-free number at +1 800-322-1189. More info is also available on their website or social media pages.