Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lancaster, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I get a lot of nice clothes here, especially one sale. Convenient location and can get in and out in minutes..
JP
Jenifer Pohlschneider
Mar 1, 2026
5.0
Hailey was wonderful! I got my trim a week or so ago and shamefully forgot to gush about my experience. She led me through the process and listened to my concerns in a way that has been rare in my experience as a curly girl. Love her and the cut even more! Going far in the industry that one is!
KB
Kathleen Brennan
Jan 13, 2026
4.0
Easy mail order return and was able to find what I needed at the store.
MW
Michelle Walker
Dec 22, 2025
5.0
Miss you so much in my home town. Wishing you were still close to Walk into and find that one thing you didn't know you wanted
RW
Randall Winter
Dec 17, 2025
5.0
Great place with all you’d expect from a department store. They have most everything- like the good ‘ole days. Good quality, reasonable prices with friendly, helpful staff. Lancaster area residents should give this store a try before going out of town.
What types of products can I find at JCPenney in Lancaster, OH?
JCPenney Lancaster offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products with brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What are the store hours for JCPenney in the River Valley Mall?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney Lancaster offer curbside pickup and in-store shopping?
Yes, JCPenney Lancaster offers both curbside pickup and in-store shopping options.
Which payment methods are accepted at the JCPenney store in Lancaster?
The store accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is JCPenney in Lancaster wheelchair accessible?
Yes, the JCPenney store in Lancaster has a wheelchair accessible entrance and provides public restrooms.
Where is JCPenney located in Lancaster, OH?
JCPenney is located at 1600 River Valley Cir N inside the River Valley Mall in Lancaster, OH 43130.
Are there any beauty salons near JCPenney in River Valley Mall?
Yes, nearby beauty options include JCPenney Salon, Regis Salon, and A New You Massage Spa, which offer services like skincare, haircare, and massage.
What nearby stores can I visit for additional shopping around JCPenney in River Valley Mall?
Shoppers can visit nearby stores such as Journeys for shoes and fashion accessories, Justice for children's clothing, Hot Topic for women's clothing and accessories, and Old Navy for women and children's apparel.
Are there dining options near JCPenney at River Valley Mall?
Yes, customers can enjoy nearby restaurants like Charleys Philly Steaks, Damon’s Grill, and Rax Roast Beef before or after shopping at JCPenney.
How can I contact JCPenney Lancaster for more information or assistance?
You can reach JCPenney Lancaster by calling their main phone number at +1 740-653-5645 or their toll-free number at +1 800-322-1189. More info is also available on their website or social media pages.
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