Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Heath, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I received excellence service today from Brea the cashier. Great personality and very helpful. Thank Brea
BH
Brenda Henley
Jan 8, 2026
4.0
Fast and kind
BH
Ben Harrington
Jan 3, 2026
2.0
I wanted to exchange item with tags that I bought with cash without my receipt. They could not find it on my rewards account and we're unable to allow me to trade garments. I ditched my receipt and bag as I had no intention of returning the item because it fit well and was what I needed. ( 1 of 2 identical sweatshirt accept color) However, I discovered damage to the garment from where the safety tag was removed.Thank you, register lady.Now i'm stuck with a damaged garment that is supposed to be brand new from a top retailer.... Also JC Penny, give your managers the permission to make a judgment call or override your system for what would clearly be good customer service call. So I wouldn't have to words from your manager" bite the bullet" and keep my damaged item...Pennywise and dollar poor these places nowadays..
KM
Kriss Meier
Nov 5, 2025
5.0
We had not been here in years and were totally surprised by the great staff, affordable prices and selection of products. We shopped for shoes and found many great options!
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