JCPenney

Reviews

• DK

  Dorothy Kowalsky

  3 days ago
  1.0
  The coupons they send in the mail are totally deceiving. They say original and sales prices $15 or 25% off, but when you get to the register, they exclude so much, that it's not worth the hassle. "Can't use it for this kind of sale, can't use it on this brand" Come on, be straight with your customers...
• TC

  Ted Clark

  Apr 15, 2026
  4.0
  Their sales can be confusing and they don't have much help on the floor fir answers.
• WK

  Wendy K

  Apr 7, 2026
  3.0
  Dressing rooms were awful. Some had clothing that had not been returned to racks by staff. No place to even lay clothing while trying on outfits unless you put your clothes on the floor. Just old and out dated.
• DS

  Darlene Schmidt

  Mar 21, 2026
  5.0
  I recommend the salon..Desire does my hair and she gets it right all the time. 100%
• SE

  Samantha E

  Mar 12, 2026
  1.0
  Terrible service at the jewelry department. Stood there waiting for ever with no one offering to help. One lady stood there while someone was looking in a case not knowing what they wanted, the employee didn’t even offer to ask what I needed while the other customer was looking at the case and the other employee just walked in circles and walked by me several times without asking if I needed something. When I walked away she finally asked if i needed something and by then it was too late because I was on a time crunch and had to leave. I stood there for 15 minutes being ignored. I tried to call before hand to see if they had a certain ring size and the phone rang off the hook with no answer which prompted me to just go there only to be ignored.