JCPenney

4.2
1230 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hamilton, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
3459 Princeton Rd, Hamilton, OH
45011, United States

Hours

Reviews

4.2
1,230 reviews
5 stars
690
4 stars
304
3 stars
127
2 stars
46
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness, with some praising helpful employees while others reported unprofessional behavior.

Store Organization

Customers noted issues with store organization, particularly in clearance sections and checkout areas, leading to long wait times.

Product Selection

A good variety of products is available, but some customers expressed disappointment in the availability of specific sizes and styles.

Pricing

Customers found some items to be overpriced, especially without sales, but many appreciated the good deals and clearance options.

Store Cleanliness

Feedback on cleanliness was mixed, with some praising the store's organization while others described it as dirty.
  • KC
    Kim Campbell
    Nov 16, 2025
    3.0
    Gone are the days of sales people asking if they can help. You have to track someone down just to find fitting rooms.
  • AB
    Alena Baldwin
    Nov 3, 2025
    5.0
    Нравится магазин
  • AK
    Arden Keeton
    Oct 20, 2025
    1.0
    If I could give negative reviews stars, I would. I tried to buy an iron for $24.99. I rang up 49.99. The cashier asked if I could show her. I walked her back to the display and showed her. That wasn't the iron, however, she couldn't find the one on sale. I walked back up front, and my cart, with my coat had been pushed out of the way for another customer. The Manager said I'm sorry but she's been waiting a long time. Like I didn't just blow 29 mins walking up and down the store twice. I promise I will never be back. It's sad really because I grew up with Penny's. I had very fond memories. Now I know why they will go the way of Sears and 5 and dime.
  • GG
    Garlic Girl
    Oct 14, 2025
    3.0
    I have been to the JCPenney multiple times. The products are nice but the prices! I went to the. Clearance section, and I can't see paying those prices. I guess this is inflation. Otherwise, a decent store.
  • KR
    Kg Rush
    Sep 22, 2025
    5.0
    JCPENNEY HAIR SALON!!! This one is to my beautiful new hairstylist Kristy is a true professional and an amazing hairstylist. She did such an incredible job with my hair, making it so much more beautiful. I've received an unbelievable amount of compliments! Kristy was also incredibly patient and understanding when I had to reschedule due to my chaotic schedule. The final result was so rewarding—she truly does what she does best. The color and the cut are absolutely perfect. She's an amazing person and her work is flawless. I am so pleased with how my hair turned out; I would recommend her to everyone!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Hamilton, OH offer?

JCPenney in Hamilton offers a wide variety of products including apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Hamilton?

JCPenney is open from 11:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 7:00 PM on Sundays.