Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hamilton, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; while some praised helpful and friendly staff, others reported rude interactions and long wait times.
Product Selection
Customers appreciated the wide selection of clothing and home goods, but some noted issues with stock availability and organization.
Checkout Experience
Many reviews highlighted long wait times at checkout and issues with the pickup process, indicating a need for better management of these areas.
Pricing
Customers found good deals and sales, but some expressed concerns about high prices, especially in the clearance section.
AC
Angie C
Feb 23, 2026
5.0
Rock solid store for staples of home and wardrobe. Quality for price 2nd to none. Love online order and in store pickup.
AK
A Kickhouse
Jan 28, 2026
5.0
I would like to thank an associate named Carol. She went above and beyond to help two elderly folks last week and it didn’t go unnoticed!! Thank you for your kindness!!
KF
Kim Fitzpatrick
Jan 19, 2026
4.0
They were helpful.
MP
Michael Privett
Jan 15, 2026
5.0
Excellent service from salesperson, prices are good for quality merchandise.
RW
Robin Watkins
Dec 23, 2025
5.0
They have a great selection of clothing for everyone from infants to the geriatrics. Customer Service or an associate was always around when I needed help finding certain items and they were very friendly and knowledgeable about there section.