JCPenney

4.1
1406 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dublin, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5083 Tuttle Crossing Blvd, Dublin, OH
43016, United States

Hours

Reviews

4.1
1,406 reviews
5 stars
749
4 stars
331
3 stars
168
2 stars
75
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the hair salon and during online order pickups.

Store Conditions

Numerous reviews highlighted issues with the store's cleanliness, maintenance, and lack of air conditioning, leading to uncomfortable shopping experiences.

Pricing and Deals

Customers appreciated the good deals and affordable prices on clothing, although some felt the pricing strategies were misleading.

Safety Concerns

Several reviews raised serious safety concerns, including incidents involving malfunctioning elevators and inadequate responses from management.

Staffing Issues

Customers noted that the store appeared understaffed, leading to difficulties in finding assistance and long wait times at checkout.
  • KA
    Kenneth Altman
    Nov 8, 2025
    5.0
    Slim Pickens.
  • AR
    Autumn Renée
    Nov 5, 2025
    5.0
    Got some amazing buys!!!
  • DF
    D F
    Oct 29, 2025
    1.0
    Overpriced garbage
  • CC
    Che'
    Oct 14, 2025
    5.0
    Great customer service
  • TM
    Trevor Marble
    Sep 10, 2025
    1.0
    If I could give a 0 I would. This JC Penny is lacking ethics and safety protocols. The HR women is more concerned about her self then the safety of the customers who enter her store. My 2 year old son was trapped in their elevator by the shoes and my mother was pinned by the elevator door due to clear lack of maintenance. Both my son and mother were hurt in the incident and all JC Penny head of office and Hr can say is stuff snide comments about it being the fault of the costumer and not due to their negligence. When speaking to Hr all she could do was tell me what she did right instead of taking accountability and apologizing she doubled down by telling me they can’t share incident reports with none JC penny members. So people of you care for your lived and the lives of your loved ones don’t shop here cause these employees won’t lift a finger to aid you due to their negligence.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Dublin, OH offer?

JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the hours of operation for the JCPenney store in Dublin, OH?

The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.