Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dublin, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their outstanding service.
Store Conditions
Numerous reviews mentioned poor store conditions, including lack of air conditioning, dirty fitting rooms, and general maintenance issues.
Product Availability
Customers noted a good selection of products at affordable prices, but some expressed disappointment with stock levels and availability of specific items.
Negative Experiences
Several customers reported negative experiences related to safety concerns, rude management, and issues with returns or service.
DC
D C
Jan 31, 2026
5.0
I would like share our experience with Kristine's polite, over the top, MOST OUTSTANDING customer service during a challenging return process at the Tuttle Mall location on Saturday Jan 31st 2026.
She is one of a kind these days, she needs to be acknowledged as a top performer in so many ways that there is enough space or time to document or explain everything.
Unfortunately a previous (male) associate at Polaris location was Short, Bothered, Unwilling to help, BAD attitude and basically a major jerk to the extent we discussed never buying another item again from your store. Kristine's kind smile and willing to "dig in" do the research and help settle the problem, confirmed there are still young adults that care about CUSTOMER SERVICE! thank God.
With cute purple hair
MF
Mindy Fannin
Jan 8, 2026
5.0
I went to the Salon at Jcpenney on 1/3 and my stylist, Renee Jones, out did her self! This was my first time using her to color my hair w/ highlights and low lights and I was more than please w/ the outcome. She's super friendly as well, and engages in conversations during the service. I highly recommend her, and will continue to use her, and have her do my family as well!
AG
angie giehl
Dec 7, 2025
5.0
Go every year for holiday photos. Went earlier in November and got my pictures shipped within 2 weeks! Only negative is thr manager at the Tuttle location can be really rude.
GJ
Grace Jones
Nov 25, 2025
5.0
I drive all the way there because I can find exactly what I am looking for, at affordable prices
What types of products does JCPenney in Dublin, OH offer?
JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the hours of operation for the JCPenney store in Dublin, OH?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the JCPenney at Tuttle Crossing Mall offer curbside pickup?
Yes, curbside pickup is available at the JCPenney location in Dublin, OH.
What brands can I find at JCPenney in Dublin, OH?
You can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, along with national brands.
Is the JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at JCPenney in Dublin?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Are there any nearby jewelry stores close to JCPenney at Tuttle Crossing Mall?
Yes, nearby jewelry stores include Helzberg Diamonds, Andrews Jewelers, and Piercing Pagoda, which customers can visit for additional jewelry and accessory options.
Where can I find beauty and spa services near JCPenney in Dublin, OH?
Beauty and spa services are available nearby at the JCPenney Salon and Sephora inside JCPenney, offering convenient access during your shopping trip.
What are some dining options near the JCPenney at Tuttle Crossing Mall?
Nearby dining options include Auntie Anne's Pretzels, Menchie's frozen yogurt, Duck Donuts cafe, and Roll N Go ice cream and smoothie bar, ideal for a snack before or after shopping.
Can I find children's clothing stores near JCPenney at Tuttle Crossing Mall?
Yes, children's clothing stores such as Gymboree and The Children's Place are located nearby, providing additional shopping choices for families.
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