Established in 1947, the Diamond Cellar is a family-owned jewelry store located in Columbus, Ohio, specializing in engagement rings, luxury watches and designer jewelry.
Our passion has been serving you, our customer, by ensuring you get a personalized experience each time you walk through our doors. Whether it’s in sales, custom design, or repair - you’ll deal with some of the most talented and highly trained people in the country.
Our roots are in the goldsmith trade, and it’s an area of the business we have steadily grown. We manufacture much of our own jewelry right here in our store, using the best materials and craftsmanship. From setting an engagement diamond to a full-blown custom design, your jewelry never has to leave our store.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.