JCPenney

4.1
1392 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dayton, OH location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2727 Fairfield Commons Blvd, Dayton, OH
45431, United States

Hours

Reviews

4.1
1,392 reviews
5 stars
680
4 stars
368
3 stars
189
2 stars
67
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others, particularly managers, received criticism for rudeness and unprofessional behavior.

Store Conditions

Customers reported issues with cleanliness, broken air conditioning, and long lines at checkout, indicating a need for better maintenance and staffing.

Product Selection

While some customers appreciated the variety and quality of products, others noted a lack of inventory and organization, particularly in specific sections.

Pricing

Feedback on pricing was divided; some customers found good deals and appreciated sales, while others felt prices were too high or inconsistent.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others indicated frustration with service and store conditions.
  • RB
    Richie B
    Nov 10, 2025
    5.0
    Great Deals
  • GK
    Genesis Kelley
    Nov 1, 2025
    5.0
    My now fiancée and I came here to take “fall photos” where he was actually proposing! It was all a surprise for me. We worked with Sierra and she was absolutely amazing! I literally had no idea what was going on. She made us feel extremely comfortable and was very clear when directing poses! The pictures came out absolutely incredible and I’m so in love! (I wonder if we could hire her for our actual wedding 😂). The photos came out so amazing and I love the little editing she did, even the raw photos were absolutely stunning. We will definitely be coming back for more photos as our family continues to grow. Thank you sierra and thank you JC Penny’s!
  • AK
    Alirıza Kan (Mr. Kan)
    Oct 23, 2025
    5.0
    Nice store to visit and shopping. In the weekends, the store is usually crowded but nice employee with helping what you need
  • JL
    Jeff Lambert
    Oct 17, 2025
    1.0
    They locked the doors so we couldn’t get into the mall and we had to run around the mall and find another way in so we could get to the car. They made the announcement the store was closing and we were walking to the exit only to find it locked. No wonder pennys is going under.
  • HW
    Helen Wingeier
    Oct 1, 2025
    2.0
    They are way to expensive. I'd rather go to Macy's.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Dayton, OH?

JCPenney offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, and home furnishings, featuring national and private brands like Liz Claiborne and Okie Dokie.

What are the store hours for JCPenney in Dayton?

JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 7:00 PM.