Customers consistently praised the staff for being knowledgeable, friendly, and attentive, with many specific mentions of employees like Emma, Lizzie, and Gates.
Quality and Selection
The jewelry selection was frequently highlighted as diverse and of high quality, with many customers expressing satisfaction with their purchases.
Repair and Custom Work
Several reviews noted positive experiences with jewelry repairs and custom designs, indicating a strong capability in these services.
Pricing Concerns
A few customers expressed dissatisfaction with the pricing offered for selling jewelry, suggesting that they felt undervalued compared to other jewelers.
TN
Tori Neal
2 days ago
5.0
I stopped in, after seeing an ad, to sell some broken jewelry. Every employee who approached me was especially friendly and made me feel at home! I'm especially thankful to Gates, for fixing/polishing a beloved piece of mine. I highly recommend this place to anyone looking to spend pennies or thousands or even just to sell. Thank you again, Gates!!
BP
Boo Py
Jan 2, 2026
5.0
Such a fun and easy experience. Great price and so very helpful. Tatiana was a rock star and was a total gem!! Highly recommend!!
JH
John Henderson
Dec 25, 2025
5.0
Outstanding experience. Walked in and instantly felt like family instead of a customer. Bonnie put my anxiety at ease and was easily able to communicate with my girlfriend. The ease and sophistication of the process enabled my girlfriend to become my fiancé’ while there. Although a little above my budget, Bonnie secured us a gorgeous ring that will bring a lifetime of smiles.
Thanks for a wonderful experience.
DM
Deb Miller
Dec 18, 2025
5.0
We've had nothing but a quality experience each time we have visited International Diamond Jewelers. In particular, Gates, the manager, was wonderful to work with. We replaced my husband's wedding ring, and a month later the new band segments started to break off. We returned it for a new and different one with no issues. On a later visit, I had two small pieces of jade that my mother gave me before she passed. I had them made into beautiful dangly earrings that Gates helped to design. We are very happy with the service and fully trust this jeweler to do the best job for our needs. They also have a fantastic selection with affordable prices for every budget. We'll definitely return!
TL
Teri Litteral
Dec 6, 2025
5.0
I went at a friend’s recommendation. I was looking for simple, diamond stud princess cut earrings. I found exactly what I wanted, and that included real diamonds for my daughter’s Christmas gifts and lab made for me. The selection included exactly what I wanted. I also wandered around the store and was totally surprised at the variety of interesting and different jewelry. It’s not like going to the other jewelry stores. I really enjoyed looking at the Heirloom pieces, but there were some extremely unusual ones that really caught my attention. I’ve also not seen such an amazing group of charms! There were so many to choose from. I had a very difficult time selecting from the options available for my special-needs niece. I quickly found three that I couldn’t decide between. Overall an amazing experience and terrific assistance.