Sunglass Hut at Macy's

Reviews

• SS

  Stephanie Silié

  Aug 20, 2024
  5.0
  i needed to find a pair of summer sunglasses and i personally believe maddy is a great sales representative! she helped me find the perfect pair to wear and i believe she’s very personable, as i was very comfortable during the entire interaction. if you need help finding a good pair of sunglasses, and overall just great service i highly recommend asking maddy!
• IK

  Indu Khadka

  Feb 2, 2023
  1.0
  Today I went at this location to returned my coach sunglass because that doesn’t look good on me and I had placed it online. The lady in the store straightly said that we can’t accept this because they have figure print on it. That was the most nonsense reason I have ever heard for not accepting the return. Come on, How can you try your sunglass without even touching it ? And ofcourse it will have your finger print ! The lady need to broad her knowledge of what she is saying to costumer. Don’t go here if you want to avoid this kind of issues.
• TT

  Tommy

  May 22, 2022
  1.0
  I purchased two pairs of Prada sunglasses one had to be delivered. At the time I informed the employee I was planning to return the pair I didn’t like and nothing was said. I attempted to return one pair today because I didn’t like how the polarized lenses. First I was told they do not accept glasses that have been worn when she placed them on my face before I left the store when I purchased them knowing I may be bringing them back. Then as she cleaned them looking closely nothing is said until she walked away and went around the corner only to return and told me that the lens had a scratch on it and they could not accept them to be returned. There was no scratch on when they were in the case but she comes back and there magically is one. Terrible way to keep commission as she is who sold them to me!!! Do not trust them to accept a return!
• JC

  Justin Carruthers

  Jan 4, 2019
  5.0
  Really nice place, Lilly was incredibly helpful. I went in just browsing and she really sold me on a few different pairs of raybans. She was incredibly nice. Highly recommend this location